Operations Specialist

Cepal Hellas Financial Services S.A.

. Manage the end-to-end administration of performing and non-performing retail loan portfolios, including loan servicing, restructurings, collateral management and operational processing .

Posted 10/13/2026full-timeNea Smyrni • GreeceJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing retail loan portfolios, including loan servicing and collateral management, while ensuring compliance with regulatory requirements and internal policies. Proficient in operational support within the Financial Services industry, with strong problem-solving and communication skills.

Highest-signal resume keywords

Loan Portfolio ManagementCollateral ManagementRegulatory ComplianceOperational SupportBilingual Proficiency in Greek and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan ServicingLoan ModificationsBanking OperationsDocumentation ReviewProcess ImprovementUAT TestingRisk ManagementFinancial AnalysisData ReconciliationOperational Reporting

Soft Skills

Organizational SkillsTime ManagementMultitaskingInterpersonal SkillsProblem-Solving

Tools & Technologies

MS OfficeExcelPowerPoint

Industry Keywords

Financial ServicesLending OperationsLegal DocumentationCustomer ServicingSLA ComplianceKPI Monitoring

About the role

Key responsibilities & impact

Manage the end-to-end administration of performing and non-performing retail loan portfolios, including loan servicing, restructurings, collateral management and operational processing
Review and validate loan, collateral and legal documentation for compliance with internal policies, regulatory requirements and approved business procedures
Process complex banking operations, including loan modifications, post-disbursement activities, subsidy schemes, garnishments and customer servicing requests
Coordinate with internal teams and external stakeholders, including banks, legal advisors, notaries and public authorities
Monitor operational controls, reconciliations and reporting
Support process improvement initiatives, UAT testing and compliance with SLAs, KPIs and risk management standards
Report to the Operations Team Leader

Requirements

What you’ll need

Bachelor’s degree or Diploma in Economics, Finance, Banking or a related field
2 years’ experience in operational support within the Financial Services industry/projects or Banks or Law Firms
Knowledge of lending operations, collateral management and legal documentation
Proficiency in Greek and English (written and spoken)
Good knowledge of MS Office, particularly Excel and PowerPoint
Strong organizational, time management and multitasking skills
Goal-oriented, adaptable and able to work effectively under pressure while delivering high-quality results
Team player with strong interpersonal and communication skills
Strong problem-solving ability and collaborative mindset

Benefits

Comp & perks

Attractive salary
Annual performance-based bonuses
Monthly meal allowance through a ticket restaurant card
Private medical insurance for you and your family
Monthly financial allowance for early education (nursery)
Coverage of expenses for children with neurodiversity or disabilities, including therapeutic swimming, music therapy, horse riding, and parental support
Hybrid work model with remote work flexibility
Fully equipped workstations
Quiet areas
On-site restaurant
Group fitness sessions
Access to e-learning platforms
Structured professional development programs
Clear development path supported by feedback, mentoring, and personalized learning plans
Wellbeing, ESG, and volunteering initiatives