Senior Manager, Production and Fleet Operations

Cerebras

. Own the day-to-day operational health of Cerebras-managed production infrastructure .

Posted 10/9/2026full-timeSunnyvale • California • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing production infrastructure operations, including monitoring, incident response, and automation. Proven ability to establish operational processes and lead technical teams in complex environments.

Highest-signal resume keywords

Infrastructure Operations ManagementMonitoring And TelemetryIncident Response CoordinationAutomation And Operational EfficiencyCross-Functional Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Production Infrastructure ManagementOperational Process DevelopmentHardware TroubleshootingService RestorationFleet OperationsData Center OperationsIncident ManagementOperational AutomationRMA Process ManagementHPC Operations

Soft Skills

Cross-Functional CommunicationLeadershipOperational Judgment

Industry Keywords

Cloud OperationsAI/HPCLarge-Scale ComputeDistributed InfrastructureGeographically Distributed Infrastructure

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own the day-to-day operational health of Cerebras-managed production infrastructure
Establish consistent operational processes across clusters, sites, and operating environments
Maintain visibility into production state, degradation, outages, maintenance, and infrastructure availability
Establish fleet monitoring, alert response, triage, escalation, and restoration processes
Develop 24x7 operational coverage as fleet requirements evolve
Establish issue ownership from detection through restoration
Develop and mature the Cerebras Fleet Operations/NOC capability
Establish standards for monitoring, telemetry, alerting, dashboards, and fleet-health reporting
Develop shift, handoff, escalation, and on-call procedures
Ensure operators have required tooling, runbooks, procedures, and access
Partner with Service Ops & Enablement on operator competency and training
Drive standardization across geographically distributed infrastructure
Determine when physical intervention is required and dispatch/prioritize SiteOps/DC Ops activities
Coordinate troubleshooting between centralized Operations and onsite technicians
Validate recovery and authorize return-to-service
Analyze recurring physical interventions for diagnostics, procedures, serviceability, and automation improvements
Establish and manage failed-system and component repair/RMA workflows
Coordinate diagnosis, replacement, repair, and RMA activities
Manage failed-asset disposition and replacement-spares availability
Track repair status and repair-loop performance
Feed recurring repair patterns into Reliability & Incident Management and Engineering
Establish governance for production maintenance and change
Coordinate planned maintenance across Central Ops, SiteOps, customers, Engineering, and infrastructure partners
Ensure production changes have validation, execution, and rollback procedures
Maintain maintenance windows and communication mechanisms
Identify and prioritize operational automation opportunities
Provide requirements and acceptance criteria to Software/Engineering teams
Increase automated detection, diagnosis, remediation, and validation
Reduce unnecessary Engineering involvement and operational toil

Requirements

What you’ll need

8+ years of experience in infrastructure operations, cloud operations, fleet operations, SRE, HPC operations, data center operations, or similar technical environments
3+ years leading technical operations teams
Experience operating complex, highly available production infrastructure
Strong understanding of monitoring, telemetry, incident response, maintenance, hardware troubleshooting, and service restoration
Experience coordinating work between centralized operations and onsite technical teams
Strong infrastructure troubleshooting and operational judgment
Ability to establish repeatable processes in rapidly evolving environments
Strong cross-functional leadership and communication skills
Focus on automation and reduction of operational toil
Preferred: AI/HPC, large-scale compute, accelerator, cloud, or distributed infrastructure experience
Preferred: Experience with hardware-intensive production environments
Preferred: Experience building or operating NOC/Fleet Operations capabilities
Preferred: Experience managing hardware repair/RMA processes
Preferred: Experience operating geographically distributed infrastructure

Benefits

Comp & perks

Build a breakthrough AI platform beyond the constraints of the GPU
Publish and open source cutting-edge AI research
Work on one of the fastest AI supercomputers in the world
Job stability with startup vitality
Simple, non-corporate work culture that respects individual beliefs
Continuous learning, growth and support
Equal employment opportunity environment