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Workplace Implementation Manager
Cerity Partners. Develop, document, and continuously improve standardized processes, procedures, and playbooks for onboarding and implementing Workplace Solutions financial counseling programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in relationship management and project management within the corporate benefits domain, with a strong focus on developing and implementing financial counseling programs. Proven ability to analyze data, synthesize feedback, and drive engagement strategies to enhance program effectiveness.
Highest-signal resume keywords
Relationship ManagementProject ManagementFinancial Advisory ServicesB2B Corporate BenefitsData-Driven Strategy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Onboarding ProcessesImplementation ProceduresOperational FrameworksEngagement StrategiesData Analysis
Soft Skills
Interpersonal SkillsCommunication SkillsStrategic ThinkingProcess Orientation
Industry Keywords
Corporate BenefitsFinancial Counseling ProgramsHR PartnershipAdvisor TrainingClient Meetings
About the role
Key responsibilities & impact- Develop, document, and continuously improve standardized processes, procedures, and playbooks for onboarding and implementing Workplace Solutions financial counseling programs
- Lead the end-to-end onboarding and implementation process, including contracts, benefits, communications, billing, and operational processes
- Coordinate with internal teams for advisor lead assignments
- Design, develop, and deliver training materials and sessions for participating advisors
- Maintain regular communication with advisors to gather insights, identify trends, and provide insight into additional engagement tactics
- Synthesize advisor feedback into actionable recommendations for corporate partners
- Develop and execute targeted engagement strategies with marketing to drive awareness and utilization among eligible populations
- Analyze engagement data and refine strategies to improve program reach
- Identify expansion opportunities among corporate partners
- Serve as a point of contact for B2B corporate relationships and lead corporate client meetings
Requirements
What you’ll need- Proven (10+ years) experience in relationship management, project management, or financial advisory services
- Ability to manage multiple priorities and work cross-functionally in a fast-paced environment
- Strong background in partnering with HR and corporate stakeholders on benefits and compensation planning
- Experience working in a B2B business, ideally within the corporate benefits domain
- Ability to travel up to 20%
- Strategic thinker with a data-driven approach
- Strong process-orientation with experience building and scaling operational frameworks
- Excellent interpersonal and communication skills
- Applicants must be authorized to work for any employer in the U.S.
Benefits
Comp & perks- Health, dental, and vision insurance – day 1!
- 401(k) savings and investment plan options with 4% match
- Flexible PTO policy
- Parental Leave
- Financial assistance for advanced education and professional designations
- Opportunity to give back time to local communities
- Commuter benefits