Business Engagement Specialist

CET Logistics

. Conduct direct outreach to prospective customers, primarily for CET's waste reduction programs, through calls, email, networking, and in-person visits .

Posted 10/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $54,600 - $59,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in outreach and business development within the waste reduction and energy efficiency sectors, effectively engaging stakeholders and managing customer relationships. Proficient in utilizing CRM tools like Salesforce to track and analyze outreach activities and outcomes.

Highest-signal resume keywords

Outreach And Business DevelopmentWaste Reduction ExperienceSalesforce ProficiencyStrong Interpersonal SkillsBilingual Capabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer EngagementLead Tracking And AnalysisProgram Offering ExplanationPhoto DocumentationMarket Information Gathering

Soft Skills

Active ListeningClear CommunicationOrganizational SkillsRelationship BuildingCollaboration

Tools & Technologies

SalesforceMS Office

Certifications & Qualifications

Valid Driver's License

Industry Keywords

SustainabilityEnergy EfficiencyWaste ReductionNon-Profit MissionStakeholder Engagement

About the role

Key responsibilities & impact

Conduct direct outreach to prospective customers, primarily for CET's waste reduction programs, through calls, email, networking, and in-person visits
Conduct site walks and photo documentation to gather information supporting Waste Resource Consultant work
Educate prospects about program offerings and the cost and environmental benefits of participation
Assess customer needs and qualify opportunities against established criteria before handoff to value stream teams
Develop and maintain targeted outreach lists aligned with program priorities and capacity
Coordinate with Value Stream Managers and teams on outreach and engagement activities
Keep value stream teams informed of prospect activity and gather information for smooth handoffs and customer service
Follow up with customers after handoff, help address obstacles, and flag stalled opportunities to the Head of Sales and appropriate value stream team
Support value stream teams in improving lead-to-project conversion outcomes
Identify and cultivate relationships with trade associations, municipal partners, chambers of commerce, haulers, and industry groups
Participate consistently in stakeholder networks, attend events, represent CET professionally, and deliver presentations as needed
Develop and maintain referral relationships generating qualified leads
Identify cross-program opportunities and route leads to energy efficiency and other appropriate teams
Work across multiple programs and states, adapting outreach to market dynamics, stakeholders, program requirements, and customer needs
Gather and share market information, customer feedback, and observed trends with the Head of Sales and value stream teams
Maintain accurate records of leads, partner activity, and customer communications in Salesforce
Track outreach activity, pipeline progress, outcomes, qualified leads, referrals, conversions, tons diverted, and emissions avoided
Share observations and suggestions for improving outreach and handoff processes
Travel regularly throughout Connecticut, New York, New Hampshire, Massachusetts, and bordering states
Acquire and maintain knowledge of waste reduction, energy efficiency, and related industry trends
Support outreach campaigns, events, and business development initiatives
Attend assigned trainings

Requirements

What you’ll need

Committed to CET's non-profit mission and carbon reduction goals
Bachelor's degree or an equivalent combination of relevant education and experience preferred
Minimum of 3–5 years of experience in outreach, business development, partnership development, or customer engagement
Experience preferably in waste reduction, sustainability, or energy efficiency
Comfortable initiating conversations with new prospects, including cold outreach, and building relationships that lead to measurable results
Proven ability to represent an organization professionally at events, meetings, and presentations
Strong interpersonal and communication skills, including active listening and clear verbal and written communication
Ability to collaborate effectively with value stream teams
Bilingual or multilingual capabilities preferred, particularly in Spanish, Portuguese, Haitian Creole, Mandarin, or [truncated language]
Ability to quickly learn technical concepts and explain program offerings clearly to a range of audiences
Well organized, with the ability to manage multiple priorities, follow through consistently, and work independently
Ability to track, analyze, and report on activity and outcomes
Experience with MS Office and CRM software required; Salesforce experience preferred
Ability to travel throughout the assigned service area and transport necessary work materials
Access to a reliable personal vehicle for work-related travel
Valid driver's license and acceptable Motor Vehicle Record
Ability to work in a remote setting with reliable high-speed internet and confidential conversations
Successful completion of a background check and motor vehicle record check required as a condition of employment

Benefits

Comp & perks

Health, wellness, and paid time off benefits beginning on the first day
Generous paid time off with vacation and personal/sick time
8 paid holidays and 5 floating holidays
Comprehensive medical and dental insurance with generous employer contributions
Flexible spending health and dependent care accounts
Vision insurance
Life insurance, including an employer-paid group plan
Disability insurance
Supplemental accident, critical illness, and hospital indemnity insurance
Pet insurance
Employer-paid Employee Assistance Program
Monthly mindfulness and stress reduction offerings
Retirement plan with a 3% company match
Laptop and other office technology provided
$85 monthly stipend for home internet and/or phone expenses
Approved business mileage reimbursed at the current IRS standard mileage rate
Reasonable, necessary travel expenses reimbursed according to the organization's travel reimbursement policy
Potential for variable compensation based on performance