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Admitting Representative
CHA Hollywood Presbyterian Medical Center. Verbalize and/or demonstrate knowledge of clinical information and practices essential to age-specific care for infants, children, adolescents, adults, and geriatrics .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates knowledge of clinical information and practices essential for age-specific care, along with strong communication skills and the ability to manage patient information effectively. Proficient in medical terminology and capable of supporting compliance and confidentiality standards in a healthcare setting.
Highest-signal resume keywords
Knowledge Of Medical TerminologyCustomer Service ExperienceBilingual CommunicationTyping Speed Of 30 WpmLos Angeles County Fire & Safety Card
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationEligibility DocumentationAuthorization Follow-UpData EntryPatient Care Coordination
Soft Skills
Excellent Communication SkillsPublic Relations SkillsInterpersonal Skills
Tools & Technologies
Department EquipmentTelephone ProtocolsFax ProtocolsBeeper Protocols
Certifications & Qualifications
Los Angeles County Fire & Safety CardAssault Response Competency (ARC)
Industry Keywords
Healthcare SettingPatient CareComplianceConfidentialityEmergency Procedures
About the role
Key responsibilities & impact- Verbalize and/or demonstrate knowledge of clinical information and practices essential to age-specific care for infants, children, adolescents, adults, and geriatrics
- Participate in educational programs, staff meetings, in-services/workshops, and maintain required certifications
- Interview patients and/or family members to obtain demographic and financial data
- Provide forms and factual information requiring comprehension and signatures
- Obtain translator services when necessary
- Photocopy insurance notification cards, review authorization requirements, and follow up as appropriate
- Obtain and document eligibility and authorizations by end of shift or within 24 hours
- Prepare and deliver patient identification materials and charts to initiate patient care
- Prioritize registration and transportation based on medical or scheduling needs
- Distribute patient documents to appropriate departments
- Coordinate volunteer duties
- Update patient demographic and financial information and notify appropriate parties
- Retrieve and secure patient valuables and provide receipts
- Follow emergency/disaster procedures and computer downtime protocols
- Use department equipment properly and follow telephone, fax, and beeper protocols
- Support the medical center's mission, VBP goals, Core Measures, HCAHPS, AIDET, compliance, confidentiality, ethics, and applicable laws and policies
Requirements
What you’ll need- High school diploma or equivalent required
- Associates Degree preferred
- One year of customer service experience required
- Experience in a hospital or healthcare setting preferred
- Prior admitting experience preferred
- Knowledge of medical terminology
- Bilingual preferred
- Excellent public relation and communication skills
- 30 wpm typing
- Ability to communicate effectively verbally and in writing
- Los Angeles County Fire & Safety Card required within 30 days of hire
- Assault Response Competency (ARC) required within 30 days of hire