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Digital Procurement Solutions
Chain IQ Group AG. Own and govern the Digital Solutions Knowledge Hub .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical writing, documentation management, and training design, with a strong focus on creating structured knowledge bases and effective communication for diverse audiences. Proficient in developing training materials and executive communications while ensuring adherence to documentation governance standards.
Highest-signal resume keywords
Technical WritingDocumentation ManagementTraining DesignKnowledge ManagementPresentation Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Knowledge Base DevelopmentTraining Material CreationDocument Governance FrameworksVideo Creation ToolsGraphic DesignMulti-Language Content CoordinationCurriculum DevelopmentContent Translation ManagementExecutive Communication ProductionBusiness Process Management Standards
Soft Skills
Strong Writing SkillsVisual Communication SkillsCollaborationAttention to DetailAdaptability
Tools & Technologies
SharePointLearning Management SystemsPowerPointSynthesiaDigital Solutions
Industry Keywords
SaaSProcurementTechnologyClient OnboardingBrandingMarketing Content
About the role
Key responsibilities & impact- Own and govern the Digital Solutions Knowledge Hub
- Ensure documentation is structured, accurate, current, searchable, and easy to navigate by role and solution
- Establish documentation governance standards, including ownership, versioning, approval workflows, review cycles, and consistent practices
- Maintain a centralized documentation baseline across clients and departments in collaboration with BPM
- Maintain an up-to-date inventory of digital solutions, suppliers, contracts, owners, and renewal timelines
- Maintain solution collateral for Sales and Marketing in collaboration with Solution Owners
- Develop and maintain training and enablement materials, including user guides, process documentation, presentations, FAQs, onboarding materials, and solution walkthroughs
- Design structured training curricula and role-based learning paths for internal teams and clients
- Coordinate translations for multi-market rollouts
- Build a reusable library of solution and training videos using digital and AI-enabled learning
- Coordinate training and enablement during client onboarding and transitions across departments
- Ensure consistent use of current materials and flag deviations from agreed standards
- Develop executive-level technology and transformation communications for the CTO, Tech Services, and cross-departmental audiences
- Translate complex technology and architecture topics into clear business messaging
- Ensure consistent communication, branding, and positioning across technology and transformation materials
Requirements
What you’ll need- Experience in technical writing, documentation management, training/instructional design, or knowledge management, ideally in a technology, procurement, or SaaS environment
- Experience building and maintaining a structured knowledge base, such as SharePoint
- Experience creating training materials and curricula for mixed audiences, including internal teams and external clients
- Strong presentation design and visual communication skills for senior/executive audiences
- Ability to build polished, on-brand PowerPoint decks using layout, visual hierarchy, icons, and infographics
- Graphic design experience or familiarity with PowerPoint design add-ins
- Hands-on experience with video creation tools, such as Synthesia
- Experience supporting client onboarding or transition projects
- Strong writing skills and ability to translate technical or complex topics into clear, audience-appropriate content
- Experience with document governance frameworks, versioning, approval workflows, and review cycles preferred
- Experience supporting Business Process Management documentation standards preferred
- Experience producing executive communications for C-level stakeholders preferred
- Multi-language content coordination or translation management experience preferred
- Familiarity with Learning Management System platforms preferred
- Branding or marketing content experience preferred
Benefits
Comp & perks- Dynamic and international environment
- Great Place to Work-certified employer
- Opportunity to shape the future of procurement
- Global team environment