GTM Specialist – Founding Member

Channel Talk

. Map and prioritize high-potential customer segments across the San Francisco AI startup ecosystem .

Posted 11/5/2026full-timeSan Francisco • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong relationship-building skills and the ability to engage with founders and operators in the San Francisco startup ecosystem. Capable of translating market feedback into actionable insights for product and go-to-market strategies.

Highest-signal resume keywords

Startup ExperienceSales and Business DevelopmentCommunity BuildingStrong Communication SkillsCuriosity About AI and B2B SaaS

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Relationship BuildingListening SkillsInitiativeFast Follow-ThroughTrust Building

Industry Keywords

San Francisco Startup EcosystemGo-To-Market StrategyCustomer SupportCustomer OperationsMarket Feedback

About the role

Key responsibilities & impact

Map and prioritize high-potential customer segments across the San Francisco AI startup ecosystem
Build relationships with founders, operators, and startup communities through events, introductions, coffee chats, and thoughtful outreach
Turn market conversations into demos, pilots, design partners, customers, references, or clear market learnings
Test messaging, use cases, and customer segments to understand where Channel Talk resonates most
Build Channel Talk’s presence in the early-stage startup ecosystem through community activities, founder gatherings, and customer introductions
Bring market feedback into product, positioning, and GTM strategy
Create the foundation for a repeatable U.S. go-to-market motion
Map the first customers to meet in the U.S., identify AI startups and their founders/operators, and develop and validate hypotheses
Meet directly with founders to understand customer-facing, sales, and operational challenges
Follow up to turn conversations into subsequent meetings, demos, pilots, design partnerships, and customers
Experiment with messaging, use cases, and customer segments that are effective in the U.S. market
Build awareness of Channel Talk through events, founder dinners, community activities, and customer introductions
Discuss market feedback with the product team and leadership, and incorporate it into product, positioning, and GTM strategy
Build a repeatable early-stage U.S. GTM motion

Requirements

What you’ll need

Based in the San Francisco Bay Area, with strong interest in spending time in the market and meeting founders, operators, and startup communities in person
Experience in startups, sales, business development, community building, VC, accelerators, a founder’s office, or another high-velocity environment
Strong relationship-building instincts and comfort starting conversations with new people
High ownership, fast follow-through, and comfort operating without a clear playbook
Strong communication skills in English, especially with founders and operators
Curiosity about AI, B2B SaaS, customer support, and customer operations
Ability to listen closely to customers, understand the real problem behind what they say, and translate those insights into action
Comfortable meeting founders and operators in person and building relationships in San Francisco
Natural at reaching out to people they do not know and building trust through conversations
Enjoys learning by taking initiative and testing things directly rather than waiting for predefined answers
Executes quickly and follows through on even small commitments
Able to listen to customers and understand how their problems connect with Channel Talk
Able to communicate naturally with founders in English and deliver clear messaging
Interested in AI, B2B SaaS, customer support, and customer operations

Benefits

Comp & perks

Full-time employment
Hybrid work arrangement
Opportunity to work in a global, cross-cultural environment
Opportunity to directly contribute to Channel Talk’s early U.S. market expansion and GTM strategy
Opportunity to influence product direction, positioning, and GTM strategy