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Virtual Client Information Officer – vCIO
Charles IT. Develop and execute strategic IT roadmaps aligned with infrastructure investments, technology initiatives, and business objectives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing strategic IT roadmaps, managing infrastructure budgets, and providing technical leadership in cloud adoption and system migrations. Proficient in assessing security postures and optimizing IT environments to align with business objectives.
Highest-signal resume keywords
IT Strategy DevelopmentInfrastructure Budget ManagementCloud TechnologiesCybersecurity PracticesTechnical Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network ArchitectureServer InfrastructureVirtualizationEndpoint ManagementTechnology AssessmentsPerformance OptimizationRisk AnalysisIT GovernanceInfrastructure ModernizationSystem Migrations
Soft Skills
Analytical SkillsOrganizational SkillsProblem-Solving SkillsCollaborationMentoring
Tools & Technologies
ConnectWiseCiscoMerakiDattoVMwareMicrosoft 365MacOS
Certifications & Qualifications
MCSAVCPCCNA
Industry Keywords
IT ConsultingManaged Service ProviderInfrastructure EngineeringTechnical Account ManagementIT Service Management
Tech Stack
Tools & technologiesCloudCyber SecurityITSMMacOSVMware
About the role
Key responsibilities & impact- Develop and execute strategic IT roadmaps aligned with infrastructure investments, technology initiatives, and business objectives
- Evaluate client IT environments, including network architecture, server infrastructure, cloud platforms, endpoint management, and cybersecurity controls
- Identify performance gaps and opportunities for optimization
- Provide technical leadership on infrastructure modernization, system migrations, cloud adoption, and technology lifecycle management
- Lead executive-level technology reviews and present infrastructure assessments, risk analysis, budget recommendations, and strategic initiatives to client stakeholders
- Oversee IT budgeting, technology forecasting, resource allocation, and capital expenditure planning
- Assess and strengthen client security postures through industry frameworks, regulatory requirements, and IT governance practices
- Partner with technical teams to scope, prioritize, and oversee infrastructure projects
- Identify technology risks, infrastructure deficiencies, and opportunities to improve reliability, scalability, security, and performance
- Establish and maintain technical standards, documentation practices, and IT best practices across assigned client environments
- Mentor internal technical personnel and collaborate across departments to support consistent service delivery and technical excellence
- Perform other duties as assigned
Requirements
What you’ll need- Minimum of 5 years of experience in IT consulting, technical account management, infrastructure engineering, or IT leadership, preferably within a Managed Service Provider (MSP) environment
- Demonstrated experience developing IT strategies, managing infrastructure budgets, conducting technology assessments, and advising C-suite stakeholders
- Strong understanding of IT infrastructure, including network architecture, server environments, virtualization, cloud technologies, endpoint management, and cybersecurity practices
- Ability to translate complex technical requirements into scalable IT solutions that support business objectives and operational efficiency
- Experience with IT service management platforms and technologies such as ConnectWise, Cisco, Meraki, Datto, VMware, Microsoft 365, and macOS environments
- Industry-recognized certifications such as MCSA, VCP, CCNA, or equivalent technical credentials are preferred
- Demonstrated ability to manage multiple client initiatives, prioritize technical requirements, and coordinate cross-functional resources in a fast-paced environment
- Strong analytical, organizational, and problem-solving skills with the ability to work independently and manage competing priorities
- Ability to support occasional evening client meetings, dinners, and industry events
- Anticipated work schedule is approximately 47 hours per week
- Must successfully pass a background check
- Must possess a valid U.S. driver's license
Benefits
Comp & perks- 401(k) plan with employer contributions
- Performance-based incentive opportunities
- Employee discount and savings offerings
- Paid time off (PTO)
- Paid holidays
- Paid parental leave
- Work-from-home (WFH) bank
- Hybrid work schedule after successful completion of a 60-day onboarding period
- Comprehensive medical, dental, and vision coverage
- Employer-paid life insurance
- Short- and long-term disability insurance
- Flexible Spending Accounts (FSA)
- Well-being resources and support programs
- Structured career progression plans
- Certification incentives with direct dollar-amount pay increases for approved industry certifications
- Employer-paid dry-cleaning services
- Friday team lunches
- Corporate concierge services
- Dog-friendly office
- Team-building events
- Company-sponsored activities