Virtual Client Information Officer, vCIO

Charles IT

. Act as a strategic advisor, aligning client technology with business goals.

Posted 10/6/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic IT planning, client relationship management, and compliance adherence while effectively communicating with both technical and non-technical stakeholders. Proven ability to mentor teams and drive collaboration across departments to align technology with business goals.

Highest-signal resume keywords

IT Consulting ExperienceStrategic IT PlanningClient Relationship ManagementBudget ManagementIndustry Certifications

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Strategic IT PlanningBudget ManagementCompliance StandardsPerformance OptimizationTechnical Leadership

Soft Skills

Excellent MultitaskingPrioritizationDetail-OrientedSelf-MotivatedCollaboration

Tools & Technologies

ConnectWiseCiscoMerakiDattoVMwareOffice 365Advanced Mac OS Support

Certifications & Qualifications

MCSAVCPCCNA

Industry Keywords

MSPC-Suite EngagementIT RoadmapsClient EnvironmentsExecutive-Level Insights

Tech Stack

Tools & technologies

VMware

About the role

Key responsibilities & impact

Act as a strategic advisor, aligning client technology with business goals.
Deliver executive-level insights and communicate with technical and non-technical stakeholders.
Ensure client environments are secure, scalable, and optimized for performance and growth.
Develop IT roadmaps, lead business reviews, manage budgets, and uphold compliance standards.
Build and maintain strong client relationships as the primary point of contact and escalation.
Mentor internal team members and foster collaboration across departments.
Identify gaps and partner with technical teams to scope and prioritize initiatives.
Ensure alignment with industry best practices and regulatory requirements.
Perform other duties as assigned.

Requirements

What you’ll need

5+ years of experience in IT consulting, account management, or technical leadership, ideally within the MSP space.
Proven success in strategic IT planning, budgeting, and engaging with C-suite stakeholders.
Strong business acumen with the ability to align technology with business strategy.
Industry certifications (e.g., MCSA, VCP, CCNA) are a plus.
Proficiency with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support preferred.
Excellent multitasking, prioritization, and follow-through in a fast-paced, collaborative environment.
Highly organized, detail-oriented, and self-motivated with minimal supervision.
Expected schedule of approximately 47 hours per week, including occasional evening client dinners and events.
Must be able to pass a background check and hold a valid U.S. driver’s license.

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid holidays
PTO
401(k)
Bonuses
Free dry cleaning
Fully stocked break room
Friday team lunches
Paid training
Quarterly team-building outings
Professional development