Community Liaison

Charter Oak Behavioral Health Hospital

. Assist the Chief Executive Officer in fulfilling the goals and objectives of the hospital marketing plan .

Posted 10/2/2026full-timeCovina • California • United StatesJuniorMid-Level💰 $71,800 - $85,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in relationship building with referral sources, effective marketing strategies, and digital engagement to enhance hospital outreach and patient referrals. Proficient in utilizing CRM software and Microsoft Office to support marketing initiatives and operational coordination.

Highest-signal resume keywords

Community Liaison ExperienceReferral Growth ResponsibilityHealthcare MarketingCRM Software ProficiencyBehavioral Health Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MarketingProject ManagementSalesAccount ManagementRelationship BuildingDigital EngagementSocial Media Content CreationInsurance VerificationOutpatient Program KnowledgeHealthcare Experience

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational Skills

Tools & Technologies

Microsoft OfficeSalesforceZoho

Certifications & Qualifications

Valid California Driver’s License

Industry Keywords

HealthcareOutpatient ProgramResidential Treatment ProgramBehavioral HealthReferral Sources

Tech Stack

Tools & technologies

PHP

About the role

Key responsibilities & impact

Assist the Chief Executive Officer in fulfilling the goals and objectives of the hospital marketing plan
Develop and maintain positive relationships with referral sources in the greater Los Angeles region, including physicians, therapists, hospitals, schools, and social service organizations
Plan programs and events that build relationships between the hospital and potential clients
Assist in designing hospital brochures and related materials
Create social media content and drive digital engagement
Maintain a consistent flow of referrals to the outpatient program
Coordinate with the Business Office to verify patients’ insurance
Perform other related duties
Travel as required

Requirements

What you’ll need

Worked as a Community Liaison, or have sales, business development, account management, project management, or marketing background
Experience with having a referral growth responsibility for relevant hospital business lines
Experience in building relationship with hospitals, schools, and social service organizations
Valid California Driver’s License, can be insured through employer’s carrier
Bachelor’s degree in Marketing, Healthcare, or related field
Two years of healthcare experience
Ability to effectively use Microsoft Office products including Outlook, Word, PowerPoint and Excel
Ability to effectively use CRM software programs such as Salesforce or Zoho
Internet marketing and social media experience highly desirable
Experience working for an outpatient (IOP/PHP) and a Residential Treatment Program is preferred
Experience with behavioral health preferred

Benefits

Comp & perks

Competitive salary of $71,800 - $85,300 annually
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Differential pay
Overtime pay
Collaborative work environment
Self-development encouragement