Senior Project Manager

Charterhouse Group

. Lead the end-to-end delivery of complex customer projects across multiple technologies, locations and stakeholders .

Posted 11/3/2026full-timeLondon • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex technology projects, ensuring delivery on time, within budget, and to quality standards while maintaining strong customer relationships and financial performance. Proficient in project governance, risk management, and stakeholder communication.

Highest-signal resume keywords

Project Management MethodologiesUnified Communications Project DeliveryStakeholder ManagementCommercial ManagementRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project GovernanceBudget ManagementChange ControlFinancial ReportingProject PlanningRisk AssessmentQuality Standards ComplianceKPI AchievementContinuous ImprovementOperational Support Transition

Soft Skills

Communication SkillsProblem-SolvingDecision-MakingAttention to DetailInfluencing Skills

Tools & Technologies

RAID LogsPIDsProject PlansStatus ReportsGovernance Frameworks

Certifications & Qualifications

PRINCE2 PractitionerPMPAPMP

Industry Keywords

Managed Services ProviderTelecommunicationsSystems IntegratorIT ServicesEnterprise CustomersMid-Market Customers

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead the end-to-end delivery of complex customer projects across multiple technologies, locations and stakeholders
Establish project governance, delivery plans, milestones and success measures
Deliver projects on time, within scope, within budget and to agreed quality standards
Manage project dependencies, assumptions, constraints and critical delivery paths
Coordinate internal resources, third-party suppliers and customer stakeholders
Ensure effective transition from project delivery into operational support and managed services
Drive successful customer outcomes and maintain strong customer relationships
Own project financial performance, budgets, forecasts, financial reporting, costs, procurement and profitability
Protect and optimise project margin through commercial management and change control
Support revenue recognition and invoicing with Finance
Act as primary customer contact and chair governance meetings, steering groups and customer reviews
Communicate project progress, risks, issues and decisions
Produce and maintain PIDs, project plans, RAID logs, status reports and closure documentation
Implement governance frameworks and delivery methodologies
Identify, assess, manage and escalate risks, dependencies and issues
Ensure compliance with quality, operational and commercial standards
Drive lessons learned and continuous improvement
Manage project scope and change requests through formal approval processes
Assess impacts of changes on timescales, costs, resources and customer outcomes
Act as a senior role model, mentor Project Coordinators and support delivery teams
Share best practice and contribute to project management processes, tools and methodologies
Support pre-sales with delivery expertise, planning input and implementation guidance
Achieve stated KPIs for delivery performance, financial performance, customer experience, portfolio management and behaviours

Requirements

What you’ll need

Proven experience managing complex technology projects within an MSP, telecommunications, systems integrator or IT services environment
Demonstrable experience delivering Unified Communications projects
Strong track record of delivering multiple concurrent projects with competing priorities and stakeholders
Experience managing project budgets, commercial risk and margin performance
Experience working directly with enterprise and mid-market customers
Strong understanding of project management methodologies and governance frameworks
Excellent stakeholder management and communication skills
Strong commercial and financial acumen
Ability to influence senior customer and internal stakeholders
Proven risk management, planning and organisational skills
Strong problem-solving and decision-making capability
High attention to detail and commitment to quality delivery
PRINCE2 Practitioner, PMP, APMP or equivalent project management qualification desirable
Relevant technology industry certifications advantageous

Benefits

Comp & perks

private healthcare
Medicash cashback
life assurance
workplace pension
cycle to work scheme
access to our employee assistance programme
savings discount
20% EE discount that extends to your family and friends
a birthday gift voucher and day off
plus more