Customer Experience Representative

Chem-Dry

. Answer inbound calls and assist customers with scheduling appointments .

Posted 10/22/2026full-timeGarland • Texas • United StatesMid-LevelSenior💰 $14 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal communication and organizational skills while providing exceptional customer service and support. Proficient in managing scheduling systems and maintaining a professional phone manner.

Highest-signal resume keywords

Verbal Communication SkillsCustomer Service ExperienceMultitasking AbilityComputer LiteracyProfessional Phone Manner

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Listening SkillsOrganizational SkillsFriendly Demeanor

Tools & Technologies

Scheduling System

Industry Keywords

Call CenterCustomer SupportAppointment Scheduling

About the role

Key responsibilities & impact

Answer inbound calls and assist customers with scheduling appointments
Make outbound calls for follow-ups and reminders
Provide service and support to customers and franchise partners
Accurately log call details into the scheduling system
Work with the team to ensure smooth daily operations

Requirements

What you’ll need

Strong verbal communication and listening skills
Friendly, professional phone manner
Ability to multitask and stay organized
Computer literacy
Previous call center or customer service experience preferred but not required
Ability to reliably commute to the office each day
Willingness to work weekend shifts

Benefits

Comp & perks

401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule
Paid time off
Training and development
Vision insurance
AFLAC
Paid vacation
Paid holidays after 90 days
Business casual working environment
Discounts on carpet cleaning
Paid training
Competitive pay