Retail Manager

Chemist Warehouse

. Lead and manage employees . Work alongside the Managing Pharmacist . Assist with customer service queries . Coordinate staff recruitment . Coordinate staff training and development activities . Ensure organisational

Posted 11/6/2026full-timeBrighton • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates effective leadership and management skills while ensuring compliance with organisational policies and procedures. Proficient in customer service, problem-solving, and maintaining workplace safety standards.

Highest-signal resume keywords

Leadership And Management SkillsCustomer Service SkillsProblem-Solving SkillsNational Criminal History Check ComplianceStaff Recruitment And Training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Proficiency In Computer SystemsOccupational Health And Safety ComplianceStaff RecruitmentStaff Training And DevelopmentStock Replenishment

Soft Skills

Effective Communication SkillsDedicated Work EthicAttention To DetailAbility To Manage Underperforming Staff

Industry Keywords

Pharmacy OperationsOrganisational PoliciesCooperative Organisational Culture

About the role

Key responsibilities & impact

Lead and manage employees
Work alongside the Managing Pharmacist
Assist with customer service queries
Coordinate staff recruitment
Coordinate staff training and development activities
Ensure organisational policies and procedures are followed
Maintain workplace Occupational Health and Safety
Resolve staffing issues and stock discrepancies
Support and contribute to a cooperative organisational culture
Attend an on-site interview at the preferred store if shortlisted

Requirements

What you’ll need

Ability to manage underperforming staff and other staffing issues
Dedicated work ethic
Effective leadership and management skills
Efficient problem-solving skills
Excellent customer service skills
Eye for detail and accuracy
Proficiency in using computer systems
Strong communication skills among all stakeholders
Must meet National Criminal History Check requirements
Must hold appropriate working rights
Ability to work in pharmacies throughout shifts, often standing for long periods
Ability to perform repeated movements and lift heavier items for stock replenishment

Benefits

Comp & perks

Ongoing training and support to grow your career
Positive team culture
Staff discounts
Recognition and regular celebrations
Confidential Employee Assistance Program (EAP)
Flexible rosters to balance work and life
Service recognition
End-of-year awards