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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong knowledge of stock management, ordering processes, and retail operations while providing hands-on support and training to store teams. Capable of conducting compliance assessments and delivering practical solutions in a fast-paced retail environment.
Highest-signal resume keywords
Store-Level OrderingStock ManagementRetail ProcessesMicrosoft ExcelAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Stock ManagementOrdering ProcessesRetail OperationsCompliance AssessmentAnalytical SkillsReporting Skills
Soft Skills
Communication SkillsRelationship-BuildingOrganizational SkillsAdaptabilityProblem-Solving
Industry Keywords
Store SupportMerchandisingPlanogramsPromotional ExecutionCompliance Visits
About the role
Key responsibilities & impact- Provide hands-on support to stores across the state
- Support stock management, merchandising, compliance and day-to-day store operations
- Support stock rationalisation, ordering processes, merchandising, catalogue and promotional execution, audits and new initiatives
- Conduct store compliance visits and assess performance against required standards
- Provide feedback and work with store teams to implement agreed improvements
- Coordinate store setups and relays, including planograms, merchandising and compliance
- Provide hands-on support and training to new stores during their initial trading period
- Work collaboratively with State Managers, Store Managers, Retail Managers, 2ICs and store teams
- Identify opportunities and deliver practical solutions
Requirements
What you’ll need- Ideally 1–2 years’ experience in a Store Support or similar retail operations role
- Strong knowledge of store-level ordering, stock management and retail processes
- Strong analytical, problem-solving and reporting skills
- Confidence using Microsoft Excel
- Ability to quickly learn new systems and tools
- Highly organised and adaptable
- Strong communication and relationship-building skills
- Ability to work with diverse store teams
- Ability to manage competing priorities and tight deadlines
Benefits
Comp & perks- Access to learning and development programs, including internally designed leadership courses and Women In Leadership program
- Annual salary reviews linked to performance
- Work from home one day per week
- Paid parental leave: six weeks for primary carers and one week for secondary carers
- Team member discounts across products through Flare
- Corporate offers on Bupa Healthcare premiums
- Banking benefits with Comm Bank
- Novated leasing
- Team member discount card for Chemist Warehouse Pharmacies
- Confidential Employee Assistance Program (EAP)
- Subsidised onsite canteen with affordable meals, coffee, confectionery and bakery items