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C

Billing Specialist

Cherryhealth

. Support revenue cycle operations for behavioral health services .

Posted 11/4/2026full-timeGrand Rapids • Michigan • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong knowledge of medical billing processes, payer rules, and reimbursement methodologies, including Medicaid/Medicare and commercial insurance. Proficient in electronic health records (EHR) and billing software, with effective communication and organizational skills to manage accounts receivable and support team development.

Highest-signal resume keywords
Medical Billing ProcessesAccounts Receivable ManagementElectronic Health Records (EHR)Payer Rules and Reimbursement MethodologiesStrong Analytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Payment PostingReconciliation ProceduresDenials ManagementClaims Resubmission ProcessesPayer RejectionsBilling Software ProficiencyRevenue Cycle OperationsCost ReportingComplianceConfidentiality
Soft Skills
Effective CommunicationOrganizational SkillsTime-Management SkillsMentoringCollaboration
Tools & Technologies
Practice Management SystemsBilling SoftwareElectronic Health Records (EHR)
Certifications & Qualifications
Certification from a Certifying Body
Industry Keywords
Behavioral Health ServicesPatient Financial RecordsInsurance PaymentsThird-Party PaymentsMichigan Department of Health and Human ServicesBilingual Skills

About the role

Key responsibilities & impact
  • Support revenue cycle operations for behavioral health services
  • Review and post insurance, client, and third-party payments to maintain accurate patient financial records
  • Respond to billing and collection inquiries
  • Work outstanding accounts receivable to meet management expectations
  • Process payer rejections and outstanding claims to maximize reimbursement
  • Communicate and educate front-end staff about payer requirements and changes
  • Research payer updates and requirements and communicate findings to leadership
  • Communicate with patients regarding bills by telephone, mail, and in person
  • Utilize the collection agency according to agency policy
  • Assist with reconciliation for annual cost reporting required by the Michigan Department of Health and Human Services
  • Serve as a mentor and role model by providing guidance, support, and training to team members
  • Maintain an approachable and collaborative work environment
  • Perform other duties as assigned

Requirements

What you’ll need
  • High school graduate or GED required
  • Certification from a certifying body dependent on assigned specialty required
  • At least two years’ experience as a biller in a health care setting preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above
  • Strong knowledge of medical billing processes, payer rules, and reimbursement methodologies, including Medicaid/Medicare and commercial insurance
  • Understanding of accounts receivable management, payment posting, and reconciliation procedures
  • Familiarity with payer rejections, denials management, and claims resubmission processes
  • Proficiency with electronic health records (EHR), practice management systems, and billing software
  • Strong analytical skills with the ability to research and interpret payer updates, identify discrepancies, and resolve issues
  • Effective written and verbal communication skills for professional interactions with payers, patients, staff, and leadership
  • Strong organizational and time-management skills to manage competing priorities, meet deadlines, and achieve A/R goals
  • Commitment to confidentiality, compliance, and accuracy in maintaining patient financial records
  • Adaptability to changing payer requirements, organizational needs, and workflow adjustments
  • Bilingual skills may be helpful
  • Ability to sit, stand, or walk for extended periods; may require bending, squatting, kneeling, and lifting up to 50 pounds
  • Use of Personal Protective Equipment (PPE) as required

Benefits

Comp & perks
  • Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
  • Medical, Dental and Vision Insurance for you and your family
  • Generous Paid Time Off benefit – 4 weeks per year for full time
  • Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays
  • 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%
  • MET and MESP 529 Savings Plans
  • Pet Insurance
  • Employee Assistance Program