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Dynamics 365 Engineer
Chetwood Bank. Act as the technical owner and Dynamics 365 subject matter expert, shaping the platform’s development and roadmap .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Microsoft Dynamics 365, Power Platform, and Dataverse, with a strong focus on designing, building, and integrating solutions while ensuring security and operational resilience. Capable of mentoring colleagues and translating business needs into effective technical solutions.
Highest-signal resume keywords
Microsoft Dynamics 365 Customer EngagementPower PlatformDataverseSecurity and Data ProtectionAutomated Deployment
ATS Keywords
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Hard Skills
Dynamics Solution DesignCustom DevelopmentData ModellingPower AutomateAPIsApplication Lifecycle ManagementSource ControlTestingIntegrationIncident Management
Soft Skills
Strong Communication SkillsCollaborative ApproachMentoringKnowledge SharingDelivery-Focused
Tools & Technologies
Microsoft Dynamics 365Power PlatformDataverseAWSPython
Certifications & Qualifications
Microsoft Dynamics 365 CertificationPower Platform Certification
Industry Keywords
Financial ServicesRegulated EnvironmentOperational ResilienceCustomer Relationship ManagementData Protection
Tech Stack
Tools & technologiesAWSPython
About the role
Key responsibilities & impact- Act as the technical owner and Dynamics 365 subject matter expert, shaping the platform’s development and roadmap
- Design, build and enhance Dynamics 365, Power Platform and Dataverse solutions, including integrations with the Bank’s wider technology platforms
- Build Dynamics capability in-house by establishing engineering standards, improving documentation and supporting automated testing and deployment
- Ensure the platform is secure, resilient and well-governed, meeting the Bank’s security, data protection and operational resilience requirements
- Provide expert support for incidents, changes and technical issues, driving continuous improvement in platform quality and reliability
- Work closely with Customer Operations, Product and Technology to translate business needs into effective, well-engineered solutions
- Share Dynamics expertise across Shared Bank Services, mentoring and upskilling colleagues to build wider team capability
- Report to the Shared Banking Services Manager
Requirements
What you’ll need- Strong hands-on experience with Microsoft Dynamics 365 Customer Engagement, Power Platform and Dataverse, ideally within financial services or another regulated environment
- Experience designing, building and integrating Dynamics solutions, including custom development, data modelling, Power Automate and APIs
- Understanding of Dynamics application lifecycle management, including source control, testing and automated deployment
- Knowledge of security, data protection and operational resilience, with an understanding of how CRM supports positive customer outcomes
- Strong communication skills, with the ability to explain technical concepts and work effectively with both technical and non-technical stakeholders
- A collaborative, delivery-focused approach with a passion for sharing knowledge and developing others
- A desire to broaden your technical skills beyond Dynamics, particularly across Python and AWS
- Relevant Microsoft Dynamics 365 or Power Platform certifications would be desirable
Benefits
Comp & perks- Competitive salary
- 25 days holiday PLUS your BIRTHDAY off
- Pension contribution with Royal London
- Life Assurance
- Private medical, dental and optical health insurance with Axa
- Hybrid working
- Free breakfast available