Support Services Associate

CHFS HOLDINGS, INC

. Prepare routine letters, labels, and other materials .

Posted 9/17/2026full-timeKentucky • United StatesJuniorMid-Level💰 $14 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in data entry, patient interaction, and maintaining medical records while ensuring compliance with health services reporting and billing procedures. Capable of managing office tasks such as appointment scheduling, inventory ordering, and generating permits.

Highest-signal resume keywords

Data EntryPatient InteractionMedical Records ManagementEnvironmental Health Management Information System (EHMIS)Health Services Reporting and Billing Procedures (PSRS)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryMedical Records ManagementAppointment SchedulingFee CollectionReport ReviewForm CompletionInventory OrderingPermit GenerationWIC Voucher IssuancePatient Encounter Forms (PEF) Entry

Soft Skills

CommunicationInterpersonal SkillsOrganizational Skills

Tools & Technologies

Environmental Health Management Information System (EHMIS)Multi-Line Phone System

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient Health ServicesCommunity Health ServicesBilling ProceduresEnvironmental Services

About the role

Key responsibilities & impact

Prepare routine letters, labels, and other materials
Answer a multi-line phone system
Perform data entry
Interact with patients and the public
Make appointments
Collect and record fees
Route and direct the public to appropriate information and staff
Maintain medical records and files
Enter Patient Encounter Forms (PEF) Outcome or Assessment Information Set (OASIS) information
Generate and issue WIC vouchers
Request and review routine reports
Order inventory and office supplies
Gather information from patients and insurance
Use the Environmental Health Management Information System (EHMIS)
Provide certificates for environmental services
Generate and issue permits and applications
Review relevant reports for completeness
Complete forms with pertinent information for processing

Requirements

What you’ll need

High School Diploma or GED
No prior experience required
Participate in on-the-job training to become knowledgeable regarding Patient and Community Health Services Reporting and Billing Procedures (PSRS)
May be required to submit to a drug screening test and background check according to agency policies
Work typically is spent inside the office

Benefits

Comp & perks

On-the-job training programs
Ongoing training
Initial and promotional probationary period of 6 months
Equal opportunity employment
Reasonable accommodations provided upon request