Family Support Worker

Children & Families of Iowa

. Provide transportation for families and children as needed .

Posted 10/16/2026full-timeIndianola • Iowa • United StatesJunior💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing transportation and crisis intervention services for families and children, while effectively coordinating meetings and maintaining accurate case documentation. Strong communication skills and the ability to support families through trauma and life challenges are essential.

Highest-signal resume keywords

Crisis InterventionCase DocumentationFamily Support ServicesCommunication SkillsExperience In Human Services

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case DocumentationCrisis InterventionTransportation ServicesScheduling MeetingsExperience With ChildrenExperience With Dependent Adults

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationAbility To Work IndependentlyEmergency Response

Tools & Technologies

Reliable Internet Access

Certifications & Qualifications

High School DiplomaValid Driver's LicenseAuto Insurance

Industry Keywords

Human ServicesFamily SupportTrauma SupportLife ChallengesFoster Families

About the role

Key responsibilities & impact

Provide transportation for families and children as needed
Facilitate and supervise family interactions
Provide crisis intervention and support services
Coordinate and schedule meetings between families and FCS team members
Complete accurate and timely case documentation
Collaborate with parents, children, foster families, and other professionals
Support families experiencing trauma or life challenges toward stability and healing

Requirements

What you’ll need

High school diploma or equivalent
At least one year of experience in human services working with children and/or dependent adults
Ability to work independently, respond to emergencies, and meet deadlines
Strong verbal and written communication skills
Reliable internet access or ability to work from an office location
Valid driver’s license
Auto insurance with liability coverage and a safe driving record
Candidates with diverse backgrounds and multilingual abilities are strongly encouraged to apply

Benefits

Comp & perks

80 hours of vacation time after just 90 days
Up to 480 hours of accrued paid sick leave
8 paid holidays annually
Comprehensive benefits package including medical, dental, and vision
Company-provided life insurance with optional voluntary coverage
Short-Term and Long-Term Disability coverage
401(k) with company match
Employee Assistance Program (EAP)
Employee Referral Program
Hybrid remote work arrangement