Parent Partner Coordinator

Children & Families of Iowa

. Manage the day-to-day operations of the Parent Partner Program in collaboration with the Statewide Director, Operations Coordinator, and HHS .

Posted 9/29/2026full-timeAmes • Iowa • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing child welfare programs, including recruitment, training, and support of Parent Partners, while ensuring compliance with policies and effective communication with stakeholders. Proficient in data entry, documentation, and maintaining partnerships with human service professionals.

Highest-signal resume keywords

Iowa Parent Partner Coordinator CertificationChild Welfare ExperienceLeadership ExperienceStrong Writing SkillsData Entry Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Child WelfareData EntryDocumentation ComplianceReferral ManagementTraining DevelopmentProgram TrackingBasic Math ProficiencyCoachingCommunity InvolvementStandardized Checklists

Soft Skills

Clear CommunicationOrganizationDecision-MakingPartnership BuildingSupportive Leadership

Tools & Technologies

Standardized HandbooksFormsCalendars

Certifications & Qualifications

Iowa Parent Partner Coordinator Certification

Industry Keywords

Human ServicesFamily-Centered SupportStrengths-Based SupportState AgenciesService Providers

About the role

Key responsibilities & impact

Manage the day-to-day operations of the Parent Partner Program in collaboration with the Statewide Director, Operations Coordinator, and HHS
Implement the Parent Partner Initiative in accordance with the Iowa Parent Partner Approach, Governing Philosophy, Policy and Protocol Guide
Recruit, retain, and support a team of Parent Partners across the service area
Assign referrals and provide monthly one-on-one support and coaching to Parent Partners
Ensure compliance with referral, documentation, and reporting processes
Schedule and facilitate monthly clinical support meetings
Monitor weekly, bi-weekly, and monthly tasks using standardized checklists and calendars
Provide ongoing training and development opportunities, including speaking engagements and community involvement
Utilize statewide standardized handbooks, forms, and tools
Collaborate with HHS and attend required meetings, trainings, and local/statewide events
Work with Quality Assurance staff to ensure timely and complete data entry and program tracking
Build partnerships with human service professionals and advocate for families at local and state levels

Requirements

What you’ll need

High school diploma and at least five years of full-time child welfare or human services experience required
Associate’s degree with four years of experience, or a bachelor’s degree in a related field with two years’ experience is preferred
Experience providing leadership or a willingness to be trained in staff oversight
Obtain the Iowa Parent Partner Coordinator Certification (required within six months of hire)
Strong writing skills; experience with court reports and testimony preferred
Valid driver’s license, reliable transportation, and acceptable driving record
Basic math, computer, and data entry proficiency
Physically able to lift/move up to 50 lbs occasionally and perform in-home/community visits as needed
Personal or professional experience in child welfare or human services
Clear communication, organization, and decision-making abilities
Comfort navigating partnerships with state agencies and service providers
Commitment to family-centered, strengths-based support

Benefits

Comp & perks

Vacation and Sick Time
8 paid holidays
Medical, Dental, Vision
401k with Company match
Company provided life insurance, with optional voluntary life insurance
STD and LTD
EAP
Employee Referral Program