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Surgery Scheduler Coordinator
Children's Healthcare of Atlanta. Coordinate administrative duties related to surgical operations, including surgery scheduling, patient records, post-surgical data entry, and surgical equipment scheduling .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in surgical scheduling, patient record management, and insurance authorization processes. Proficient in utilizing computerized scheduling systems and ensuring high-quality performance in a fast-paced healthcare environment.
Highest-signal resume keywords
Surgery SchedulingEpic CadencePatient Records ManagementInsurance AuthorizationExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Surgery SchedulingData EntryCPT CodingPatient TrackingCharge CaptureAppointment SchedulingInsurance VerificationCase Order RequestsComplex SchedulingBilling Reconciliation
Soft Skills
Excellent Communication SkillsOrganizational SkillsInterpersonal SkillsCustomer Service SkillsCritical Thinking Skills
Tools & Technologies
Computerized Surgery Scheduling SystemsEpic CadenceEMR Systems
Industry Keywords
HealthcareSurgical OperationsPediatric SpecialtiesMulti-Specialty SettingPatient Follow-Up
About the role
Key responsibilities & impact- Coordinate administrative duties related to surgical operations, including surgery scheduling, patient records, post-surgical data entry, and surgical equipment scheduling
- Coordinate complex appointment scheduling for pediatric specialties, including consults and ancillary services
- Schedule patient appointments, surgical cases, specialized diagnoses, physicians at outside facilities, procedures, equipment, and other resources
- Coordinate combined surgical cases with physician practices across the organization
- Manage department and provider surgical case calendars
- Interview patients and families to obtain demographic and financial information
- Ensure questionnaires and forms are completed before surgery
- Enter data for registration, billing, patient tracking, charge capture, and reconciliation
- Complete case order requests, including CPT codes and resource or equipment requests
- Confirm insurance coverage and obtain surgical procedure authorizations
- Lead surgical cases and collaborate with teammates and hospital departments on authorization
- Initiate appeals to insurance payors for denied surgical cases when needed
- Participate in the agent phone system and handle surgery scheduling calls
- Assist with nurse/doctor calls and provide messages for patient follow-up
Requirements
What you’ll need- One to three years of experience in surgery scheduling or complex scheduling in a healthcare setting
- Experience using computerized surgery scheduling systems
- Preferred: Two years of experience in provider scheduling in a multi-specialty setting
- Preferred: Experience in Epic Cadence or comparable EMR
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Excellent organizational skills
- Able to handle stressful work situations and conflicts with professionalism
- Interviewing and interpersonal skills to interact with patients, families, and members of the healthcare team
- Consistent high-quality performance related to scheduling and call handling
- Excellent customer service skills
- Critical thinking skills
Benefits
Comp & perks- Equal employment opportunity protections for qualified applicants and employees
- Regular full-time employment