Head of Digital and Technology Solutions

Children's Investment Fund Foundation (CIFF)

. Set and maintain CIFF’s digital and technology strategy, operating model and enterprise roadmap .

Posted 11/7/2026full-timeLondon • United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading digital and technology strategy, focusing on enterprise architecture, cyber security, and responsible AI governance. Proven ability to manage complex supplier ecosystems and deliver effective technology solutions while ensuring operational performance and customer satisfaction.

Highest-signal resume keywords

Digital And Technology StrategyCyber Security GovernanceEnterprise ArchitectureAI GovernanceService Delivery Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ArchitectureIntegrationsCloud PlatformsData ManagementService ResilienceAI EnablementTechnical Roadmap DevelopmentVendor ManagementIncident ResponsePipeline Management

Soft Skills

Interpersonal SkillsRelationship BuildingLine ManagementIndependent WorkCultural Sensitivity

Tools & Technologies

Technical PlatformsShared PlatformsBusiness Intelligence SystemsCyber Security ToolsAutomation Tools

Industry Keywords

Digital StrategyTechnology OperationsComplex Supplier EcosystemsInternational ExperienceExecutive Communication

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Set and maintain CIFF’s digital and technology strategy, operating model and enterprise roadmap
Own the technical roadmap for IT service delivery, shared platforms, architecture, integrations, security and reliability
Present strategic developments and material risks to the Executive Team and relevant Board committees
Act as senior technical lead to the Systems Steering Committee and support implementation of the Operations vision across systems
Provide transparent pipeline management, technical advice and prioritisation across business owners
Ensure continuity of service, technology resilience and data security supporting CIFF’s hybrid working approach
Ensure operational performance, customer satisfaction, cyber security preparedness, escalation and response to major incidents
Report annually to the Executive Team and Finance, Audit, and Investment Committee on cyber security
Support the Head of IT Service Delivery in delivering effective technology products, systems and hardware
Establish responsible AI governance and identify high-value AI use cases with the Head of AI and Business Intelligence and business owners
Drive responsible adoption of AI and automation with measures of adoption, productivity, quality and organisational value
Represent CIFF with peer organisations and strategic grantees and help co-create sector capacity-building programmes
Translate agreed outcomes, process designs, controls, data standards and service requirements into secure, integrated technical solutions
Manage the enterprise pipeline and support prioritisation of system changes through the Systems Steering Committee
Lead and develop the DTS team through coaching, objective setting, clear accountabilities and regular reviews
Maintain the DTS operating model across enterprise architecture, cyber security, technical platforms, integrations, service delivery, data, business intelligence, AI enablement and system change delivery
Provide direction across the wider technology leadership structure
Engage with the CAO, Executive Team, Director of Operations, Programme teams and Employee Forum
Oversee strategic technology suppliers and shared technical contracts
Advise and support the DTS team in identifying, negotiating with and managing vendors and partners

Requirements

What you’ll need

Significant experience leading digital and technology strategy and operations in an organisation of comparable complexity to CIFF, including systems governance, enterprise architecture, cyber security, service delivery, business change, data and responsible adoption of AI
Excellent interpersonal and relationship building skills, including at executive and board level and programme/sector senior leadership
Line management experience, including managing an international team as a coherent unit to deliver round-the-clock support and security
Strong technical grounding in architecture, integrations, cloud and workplace platforms, cyber security, data and AI governance, service resilience and complex supplier ecosystems
Expert in strategic management of third-party service providers
Experience working internationally in highly professional organisations
Excellent English written and oral communication skills
Ability to work independently and prioritise activities without supervision
Ability to prioritise well and manage business expectations
Passion for and eagerness to contribute to CIFF’s work
Capacity to work in varied cultural and socio-economic contexts, adapting style and approach appropriately and sensitively
Ability to work across a multi-faceted operating model
No specific educational credential stated

Benefits

Comp & perks

25 days annual leave per annum, increasing by 1 day after each year of service to a maximum of 30 days
Discretionary bonus scheme
Training allowance
Wellbeing allowance
Life insurance
Medical insurance
Hybrid work policy: employees work in the office and some of the time from home