Customer Service Representative

CHS Inc.

. Handle customer service inquiries and problems received by telephone, fax, email, text or other web/internet media .

Posted 10/30/2026full-timeLynden • Washington • United StatesMid-LevelSenior💰 $16 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and support, ensuring an excellent customer experience through effective communication and problem-solving. Proficient in managing inquiries and maintaining accurate records while adhering to company policies.

Highest-signal resume keywords

Customer Service KnowledgeStrong Written Communication SkillsStrong Verbal Communication SkillsProficient With MS WordProficient With MS Excel

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Tools & Technologies

MS PowerPoint

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Customer ServiceTroubleshootingRepairReplacementReturnField ServiceActivity LogsSafety-Sensitive PositionPre-Employment ScreeningsSpanish Communication

About the role

Key responsibilities & impact

Handle customer service inquiries and problems received by telephone, fax, email, text or other web/internet media
Review and troubleshoot customer problems
Initiate standard actions for repair, replacement, return or field service according to customer service policies
Refer customers to published materials or other information sources
Refer non-standard problems to senior staff
Maintain associated records and activity logs
Perform other duties and responsibilities as needed or assigned
Manage all aspects of an excellent customer service experience for current and prospective customers

Requirements

What you’ll need

Knowledge of Customer Service and Support
High School diploma or GED
Strong written and verbal communication skills
Proficient with MS Word, Excel, and PowerPoint
Ability to work extended hours to meet business demands
Ability to read, write and communicate in Spanish, preferred
Ability to sit, stand, bend, walk and talk
Must pass applicable pre-employment screenings if required
Safety-sensitive position requiring marijuana-inclusive pre-employment drug testing under Washington law

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Wellness programs
Life insurance
Health and dependent care spending accounts
Paid time off
401(k)
Pension
Profit sharing
Short- and long-term disability
Tuition reimbursement
Adoption assistance
Potential bonus, incentives and commissions depending on position
Pre-employment drug, criminal, motor vehicle, physical requirements and FMSCA Clearinghouse screenings as applicable