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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a solid understanding of ServiceNow solutions, ITIL, and ITSM practices while effectively collaborating in a team-oriented environment. Proficient in programming languages like JavaScript and familiar with Agile methodologies and CI/CD pipeline development.
Highest-signal resume keywords
ServiceNow Solutions DevelopmentJavaScript ProgrammingAgile MethodologiesCI/CD Pipeline DevelopmentITIL and ITSM Practices
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
JavaScriptCI/CD Pipeline DevelopmentSoftware Development LifecycleScrum MethodologyAgile Methodology
Soft Skills
Problem-SolvingCommunicationAnalytical SkillsInterpretive SkillsWillingness to Learn
Tools & Technologies
ServiceNowAzure DevOps
Industry Keywords
ITSMITILDevOpsBusiness ProcessesIntegration Technologies
Tech Stack
Tools & technologiesAzureITSMJavaScriptServiceNow
About the role
Key responsibilities & impact- Join the Enterprise Services Management Platform team to deliver ServiceNow AI system modifications for the ITSM space
- Understand requirements and work with the team to formulate ServiceNow solutions supporting business needs
- Develop understanding of business processes, integration technologies, team guidelines, and standards
- Help ensure shared understanding of business needs and goals and that solutions address core business needs
- Adhere to Scrum/Agile processes as determined by a senior team member
- Collaborate with business units to deliver ServiceNow solutions
- Work with the ESM team to deploy solutions into a production environment
- Work in a team-oriented environment
Requirements
What you’ll need- Currently pursuing a Bachelor or Graduate degree in Business Management, Information Management, Computer Science, or another STEM degree program
- Knowledge of programming and/or scripting languages, such as JavaScript
- Familiarity with Scrum and Agile methodologies
- Understanding of ITIL, DevOps, and ITSM practices
- Knowledge of CI/CD pipeline development, including experience with Azure DevOps
- Solid understanding of the software development lifecycle
- Strong problem-solving and communication skills
- Strong analytical and interpretive skills
- Basic understanding of workflows and business processes
- Willingness to learn new technologies and concepts
- Ability to adhere to project timelines
- Currently pursuing the required degree; no completed degree is explicitly required
Benefits
Comp & perks- Paid internship program
- Opportunity to build practical skills and grow leadership capabilities
- Mentorship and connection with industry experts and senior leaders
- Career insights and relationship-building opportunities
- If eligibility requirements are met, participation in 401(k)
