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Tech Stack
Tools & technologiesAzureITSMJavaScriptServiceNow
About the role
Key responsibilities & impact- Join the Enterprise Services Management Platform team
- Deliver ServiceNow Artificial Intelligence system modifications for the Information Technology Systems Management space
- Understand requirements and formulate ServiceNow solutions to support business needs
- Develop understanding of business processes, integration technologies, team guidelines, and standards
- Ensure team understanding of business needs and goals and align solutions with core business needs
- Follow Scrum/Agile processes as determined by a senior team member
- Collaborate with business units to deliver ServiceNow solutions
- Work with the ESM team to deploy solutions into a production environment
Requirements
What you’ll need- Currently pursuing a Bachelor or Graduate degree in Business Management, Information Management, Computer Science, or another STEM degree program
- Knowledge of programming and/or scripting languages, such as JavaScript
- Familiarity with Scrum and Agile methodologies
- Understanding of ITIL, DevOps, and ITSM practices
- Knowledge of CI/CD pipeline development, including experience with Azure DevOps
- Solid understanding of the software development lifecycle
- Strong problem-solving and communication skills
- Strong analytical and interpretive skills
- Basic understanding of workflows and business processes
- Willingness to learn new technologies and concepts
- Ability to work in a team-oriented environment and adhere to project timelines
Benefits
Comp & perks- Paid internship program
- Mentorship from experienced professionals, industry experts, and senior leaders
- Career insights and relationship-building opportunities
- Potential eligibility to participate in 401(k), if eligibility requirements are met
- Professional development through on-the-job experiences, interdisciplinary projects, mentoring, coaching, networking, formal training, digital learning, development programs, leadership academy, and team-development workshops
- Potential path to full-time employment after internship