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Senior Client Service Specialist
CI Financial. Manage the complete client life cycle for assigned relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client relationships throughout the complete life cycle, with strong analytical skills and proficiency in Excel for data analysis. Capable of maintaining confidentiality and integrity while effectively communicating and collaborating with clients and team members.
Highest-signal resume keywords
Client Relationship ManagementProficiency In SalesforceExcel AnalyticsFinancial Services ExperienceStrong Verbal And Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Onboarding DocumentationMoney Movement FacilitationCash MonitoringBilling CalculationsAlternative Investments Monitoring
Soft Skills
Strong Work EthicDetail-OrientedExcellent Team PlayerOrganizational SkillsAbility To Multi-Task
Tools & Technologies
SalesforceMicrosoft OfficeExcel
Industry Keywords
RIAFinancial ServicesConfidentialityClient MeetingsCapital Calls
About the role
Key responsibilities & impact- Manage the complete client life cycle for assigned relationships
- Cultivate and maintain strong relationships with clients, colleagues, and external partners
- Prepare and process client onboarding documentation
- Facilitate money movements, transfers of assets, charitable contributions, and RMDs accurately
- Monitor cash and account activity, custodian alerts, and completion of submitted requests
- Prepare for and attend client meetings as necessary; manage follow-up and documentation
- Monitor external alternative investments; complete subscription agreements and track capital calls/distributions
- Provide quarterly overviews of billing calculations using provided comparisons
- Proactively communicate with and anticipate clients’ unique needs
- Create and maintain formula-based analytics using Excel
- Manage special projects and life events based on client requests
Requirements
What you’ll need- A bachelor’s degree
- Minimum of five years of experience at an RIA or similar financial services company
- Proficiency in Salesforce or similar CRM system
- Proficiency in Microsoft Office, with a high level of competency in Excel
- Complete integrity with an uncompromised reputation
- Ability to maintain total confidentiality
- An excellent team player who enjoys collaboration but also works well individually
- Strong work ethic
- Strong verbal and written communication skills
- Excellent analytical and organizational skills
- Ability to remain detail-oriented while multi-tasking and working at a fast pace
- Ability to take ownership of projects and carry them through to completion
- Travel is not required
- Must be 18 years of age or older
- Must have unrestricted work authorization to work in the United States
- Corient hires U.S. citizens or permanent residents, subject to stated exceptions
- Must be willing to execute Corient’s Employee Agreement or Confidentiality and Non-Disclosure Agreement, including post-employment non-solicitation, confidentiality, and non-disclosure obligations
Benefits
Comp & perks- 401(k) Plan with Employer Matching
- Four Medical Plan options that is generously subsidized by Corient
- Employer paid Dental, Vision & Life and AD&D Insurance
- Employer paid Short-term & Long-term Disability
- Paid Maternity & Parental Leave
- Flexible Spending Accounts & Health Savings Accounts
- Dependent Care FSA
- Commuter & Transit FSA
- Corporate Discount Program - Perkspot
- Training Reimbursement
- Paid Professional Designations
- Giving back to the community - Volunteer days