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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supporting and enhancing Institutional Security systems, with a strong focus on database management, application maintenance, and effective communication across technical and business teams.
Highest-signal resume keywords
Oracle Database ManagementSQL Server Database ManagementJBoss Application Server SupportAccess Control Systems KnowledgeCCTV and Alarm Systems Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQL QueriesSystem ConfigurationIncident AnalysisProblem ResolutionIntegration Monitoring
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsInterpersonal Skills
Tools & Technologies
TelemáticaJohnson ControlsADB Services (Next View)Trielo
Industry Keywords
Institutional SecurityAccess ControlCCTVAlarm ManagementITIL
Tech Stack
Tools & technologiesOracleSQL
About the role
Key responsibilities & impact- Provide support, administration, and ongoing enhancement of Institutional Security systems
- Support solutions for pedestrian and vehicle access control, camera monitoring, and alarm management
- Work with platforms from Telemática, Johnson Controls, ADB Services (Next View), and Trielo
- Analyze and resolve incidents, problems, and service requests, ensuring system availability and reliability
- Perform parameterization, configuration, and monitoring of integrations between physical security systems and corporate applications
- Execute queries and analyses in Oracle and SQL Server databases for diagnosis and support
- Support application maintenance activities in JBoss application server environments
- Translate business needs into technical solutions and address functional and non-functional requirements
- Collaborate with architects, analysts, Product Owners, vendors, and technology and business teams
- Maintain ongoing communication with various departments to ensure alignment, expedite problem resolution, and deliver service excellence
Requirements
What you’ll need- Based in Brazil
- Knowledge of Oracle and SQL Server databases, including SQL queries
- Knowledge of JBoss environments
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to interact effectively with business departments, vendors, and technical teams
- Interest in working with mission-critical corporate systems related to Institutional Security
- Preferred: experience with or knowledge of access control systems, CCTV, alarm systems, and physical security
- Preferred: knowledge of Next View (ADB Services), Telemática, Johnson Controls, or Trielo solutions
- Preferred: experience supporting applications and managing vendors
- Preferred: knowledge of ITIL and operations and support processes
Benefits
Comp & perks- Health and dental insurance
- Meal and food allowance
- Childcare assistance
- Extended parental leave
- Partnerships with gyms and health and wellness professionals through Wellhub (Gympass) and TotalPass
- Profit Sharing and Results Program
- Life insurance
- Continuous learning platform (CI&T University)
- Discount club
- Free online platform dedicated to promoting physical health, mental health, and well-being
- Pregnancy and responsible parenthood course
- Partnerships with online learning platforms
- Language learning platform
