Sales Channel Assistant

Cia Tradicional de Comércio

. Gain knowledge of delivery operations while supporting the development and execution of processes designed to provide the best customer experience and drive sustainable business growth .

Posted 11/6/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and logical reasoning to enhance delivery operations and improve customer experience. Proficient in data management and communication to support cross-departmental processes and performance monitoring.

Highest-signal resume keywords

Bachelor's Degree In Business AdministrationAdvanced Excel ProficiencyOrganizational SkillsLogical Reasoning SkillsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Organizational SkillsProblem-Solving Mindset

Industry Keywords

Delivery OperationsCustomer ExperienceBusiness Performance IndicatorsProcess ImprovementProject Task Management

About the role

Key responsibilities & impact

Gain knowledge of delivery operations while supporting the development and execution of processes designed to provide the best customer experience and drive sustainable business growth
Organize internal processes, including payment workflows, item registration, deadline tracking, and project task management
Monitor key business performance indicators, including comments, cancellations, and ratings
Communicate with suppliers and service providers, such as logistics operators and the iFood platform
Support stores with the execution of and questions about processes established by the department (Process Journey, PED)
Monitor store performance across delivery platforms
Assist with preparing performance presentations for other departments

Requirements

What you’ll need

Currently pursuing a bachelor’s degree in Business Administration, Engineering, or a related field, with expected graduation in July or December 2027
Knowledge of Excel; advanced proficiency is a plus
Strong organizational skills and the ability to work with data from different sources
Logical reasoning skills to identify potential issues and suggest process improvements
Broad business perspective with a problem-solving mindset
Strong communication skills to guide teams on departmental processes

Benefits

Comp & perks

Hybrid meal benefit: flexible meal voucher on a Flash card (25%) plus credits at our stores (75%)
Transportation allowance
Medical insurance, subject to position eligibility (GNDI or SulAmérica)
Dental insurance (Odontoprev)
Birthday day off
Training and development opportunities
Partnerships with universities
Partnerships with foreign-language courses
Access to SESC benefits
Benup benefits and services platform
TotalPass: access to gyms and studios throughout Brazil
Newborn benefit: kit of essential products for newborns
Quansa salary advance benefit
Discounts at our brands
Daily breakfast for all employees, with fruit available throughout the day
Fully stocked refrigerator with soft drinks, energy drinks, and alcoholic beverages, Monday through Friday