Business Training Consultant

CIBC US

. Consult on, analyze, develop, implement, and evaluate training needs .

Posted 9/28/2026full-timeVancouver • CanadaMid-LevelSenior💰 CA$69,800 - CA$87,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing comprehensive training solutions, utilizing adult learning principles and instructional design methodologies. Proficient in e-learning development and multimedia tools to enhance client-facing technology initiatives.

Highest-signal resume keywords

Adult Learning PrinciplesInstructional DesignE-Learning DevelopmentLectora, Captivate, Articulate StorylineMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Needs AnalysisIntegrated Training SolutionsContent DevelopmentPerformance ObjectivesTraining Methodologies

Soft Skills

CollaborationRelationship BuildingFacilitation

Tools & Technologies

PhotoshopIllustratorPremiere ProMicrosoft Teams

Industry Keywords

Client-Facing TechnologyTraining DeliverablesPost-Implementation ReviewsBranch Capability

About the role

Key responsibilities & impact

Consult on, analyze, develop, implement, and evaluate training needs
Build front-line branch capability for engaging digitally with clients
Research, recommend, design, and develop integrated training solutions for client-facing technology initiatives
Act as a subject matter expert after client-facing technology releases
Identify and close training gaps and assist branch users with technical challenges
Work with Managing Directors, Regional Directors, Branch Administrators, Investment Advisors, and business partners
Liaise between head office and the branch network
Collaborate with Wood Gundy Technology, Product, Practice Management, Marketing, and Training & Development teams
Conduct learning needs analyses and needs assessments
Define measurable performance and training objectives
Identify training tools and methodologies, including e-learning, multimedia, workshops, knowledge objects, paper-based, and blended solutions
Repurpose existing learning and development content and design new content
Design and develop comprehensive training solutions
Create detailed storyboards with content highlights, key concepts, and graphic/media ideas
Facilitate training sessions at national, regional, or branch level
Participate in post-implementation reviews and apply lessons learned
Build relationships with business partners, project stakeholders, and subject matter experts
Provide project updates and coordinate production, translation, and handoffs
Ensure high-quality training deliverables are completed within agreed parameters

Requirements

What you’ll need

Degree in post-secondary education in Adult Education, Instructional Design, Applied Arts or English, Electronic Communications, or Multi-Disciplinary Curriculum; Technical/Business Writing diploma or equivalent experience
Experience with adult learning principles
Extensive knowledge and application of instructional/information design principles
Experience developing e-learning, instructor-led, and self-guided training materials
Experience using e-learning authoring tools such as Lectora, Captivate, and Articulate Storyline
Experience using image editing software such as Photoshop and Illustrator
Experience using multimedia tools such as Premiere Pro and Captivate
Experience using Microsoft products including Word, PowerPoint, and Teams
Ability to troubleshoot tool use and recommend the best approach
Legally eligible to work at the specified location(s)
Valid work or study permit where applicable

Benefits

Comp & perks

Annual discretionary incentive or bonus program
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers social, points-based recognition program
Paid Purpose Day
Flexible work arrangement with on-site and remote work discussed at interview
Accessible candidate experience and accommodation support
Employee growth and development opportunities