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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive leadership in Personal and Business Banking, with a strong focus on advice-based sales, client relationship management, and strategic planning. Proven ability to drive business results while ensuring compliance and risk management across complex organizational structures.
Highest-signal resume keywords
Leadership ExperienceAdvice-Based SalesClient Relationship ManagementStrategic PlanningRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Services PracticesSales ManagementBusiness PlanningCost ManagementOperational ComplianceData AnalysisAI-Enabled CapabilitiesChange Management
Soft Skills
Outstanding Communication SkillsInfluencing SkillsEmployee EngagementCoaching and Feedback
Tools & Technologies
Technology PlatformsOperational Processes
Certifications & Qualifications
CIRO-MFDCIRO-ID
Industry Keywords
Client Value PropositionCompetitive PositioningOmni-Channel CapabilitiesCommunity-Minded
About the role
Key responsibilities & impact- Lead implementation of initiatives for CIBC’s Imperial Service business in Western Canada
- Define, evolve, and execute the long-term Imperial Service vision, operating model, and client value proposition
- Provide strategic oversight of complex, high-profile markets
- Deliver sustainable business results, exceptional client experiences, and a strong risk and compliance culture
- Cultivate accountability, continuous improvement, inclusive leadership, coaching, feedback, and leadership development
- Lead national strategic initiatives involving frontline roles, leadership capability, and coaching practices
- Champion seamless client transitions across the Core, Imperial, and Private Wealth continuum
- Advance advice-based sales leadership and adoption of omni-channel, virtual, and AI-enabled capabilities
- Leverage CIBC products, channels, specialists, brand, market intelligence, and industry trends to strengthen competitive positioning
- Collaborate with product, infrastructure, and cross-functional partners on strategies, initiatives, and compensation frameworks
- Maintain licensing, accreditation, and operational compliance, including CIRO-MFD and CIRO-ID requirements
- Share responsibility with the Regional President for regional business, risk management, profitability, cost, and expense management
Requirements
What you’ll need- Extensive leadership experience in Personal and Business Banking
- Strong track record in advice-based sales, client relationship management, and delivering strong business results
- Experience leading large, geographically dispersed sales teams
- Experience developing high-performing leaders
- Deep knowledge of financial services practices, principles, and sales management
- Ability to translate strategy into execution and achieve financial, client, and operational objectives
- Proven ability to lead through change while maintaining employee engagement and alignment
- Strong business and financial acumen
- Experience with strategic planning, business planning, and cost management
- Ability to influence across a complex matrix organization without direct authority
- Outstanding communication skills
- Strong client and market orientation
- Experience leading strategic initiatives with execution, stakeholder management, risk management, and measurable outcomes
- Strong understanding of technology platforms, operational processes, data, and AI
- Community-minded and externally credible
- Demonstrated commitment to risk management, regulatory compliance, and stewardship
- Legally eligible to work at the specified location(s)
- Valid work or study permit where applicable
Benefits
Comp & perks- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program
- Defined benefit pension plan
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers social, points-based recognition program
- Paid Purpose Day for growth and development
- Accessible candidate experience and accommodation support
- Innovative workspaces and technological toolkit
