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Intern – Operations Center
CIEE - Centro de Integração Empresa-Escola. Assist students, companies, and educational institutions with registration and the promotion of opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer support capabilities, with proficiency in managing customer databases and promoting products effectively. Possesses excellent communication skills and attention to detail, essential for assisting students and companies in navigating services and opportunities.
Highest-signal resume keywords
Customer SupportDatabase ManagementVerbal Communication SkillsWritten Communication SkillsMicrosoft Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database ManagementCustomer Record UpdatingData EntryProduct PromotionInternship Program Management
Soft Skills
Attention to DetailFocusInterpersonal Skills
Tools & Technologies
Microsoft OfficeG SuiteComputerized Systems
Industry Keywords
Business AdministrationMarketing TechnologyHuman Resources ManagementAdvertising
About the role
Key responsibilities & impact- Assist students, companies, and educational institutions with registration and the promotion of opportunities
- Update customer records
- Enter internship program data and keep the database up to date
- Direct users to the appropriate Portal pages based on the services requested
- Answer customer questions about products and services
- Provide assistance to and register new customers
- Assist with maintaining the customer database
- Promote products from a technical perspective
- Provide customer support via email, telephone, and WhatsApp, answering questions about processes
Requirements
What you’ll need- Currently pursuing a bachelor’s degree in Business Administration, a Marketing Technology program, Human Resources Management, Advertising, or a related field
- Basic knowledge of Microsoft Office and/or G Suite
- Comfortable working with computerized systems
- Strong verbal and written communication skills
- Ability and willingness to perform tasks requiring focus and attention to detail
- Must have at least one year remaining before completing the degree and/or internship eligibility period
Benefits
Comp & perks- iFood Benefits – quality meals and food support throughout your day
- Home office allowance – support for a more functional work environment
- Physical health support through Wellhub and mental health support through Wellz – balance and well-being in all areas of life
- Corporate University – continuous learning and development opportunities
- Library access – expand your knowledge and explore new ideas
- SESC membership – access to culture, leisure, and quality-of-life programs
- Remote work