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Operations Center Intern
CIEE - Centro de Integração Empresa-Escola. Assist students, educational institutions, and public agencies .
About the role
Key responsibilities & impact- Assist students, educational institutions, and public agencies
- Update customer records
- Enter internship program data and keep the database up to date
- Direct users to the appropriate Portal pages based on the services requested
- Answer customer questions about products and services
- Provide assistance to and register new customers
- Assist with maintaining the customer database
- Provide technical product information and promotion
- Provide customer support by email, phone, and WhatsApp, answering questions about processes
Requirements
What you’ll need- Currently pursuing a bachelor’s degree in Business Administration, a Marketing Technology degree, Human Resources Management, Advertising and Marketing Communications, or a related field
- Basic knowledge of Microsoft Office and/or G Suite
- Comfortable working with computerized systems
- Strong verbal and written communication skills
- Ability and willingness to perform tasks requiring focus and concentration
- Must have at least one year remaining before graduation and be available for an internship
- Reside in Teresina, PI, or nearby area
Benefits
Comp & perks- Meal allowance
- Life insurance
- SESC membership
- Home office allowance
- Paid academic break
- 13th internship stipend
- Corporate University, offering courses and development tracks to CIEE employees
- Corporate physical and digital library
- Ongoing feedback from your manager, with opportunities to discuss your career and/or personal life in an open and trusting environment
- Human-centered work culture that respects and values everyone while promoting diversity and inclusion
- Collaborative environment with opportunities to propose ideas and help develop projects and initiatives
- Internal events addressing topics of significant importance to society and promoting knowledge sharing