VP, Operations

Ciel Senior Living

. Support the mission, vision, and goals of the organization while upholding and promoting company culture and vision .

Posted 11/3/2026full-timeRemote • United StatesLead💰 $150,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive operational leadership in senior housing communities, with a strong focus on financial management, regulatory compliance, and team development. Proven ability to drive sales and profitability while ensuring high-quality resident care and adherence to organizational values.

Highest-signal resume keywords

Operational LeadershipFinancial ManagementRegulatory ComplianceTeam DevelopmentSales and Profitability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational OversightBudget DevelopmentStrategic PlanningPersonnel ManagementQuality AssuranceAccounting TerminologyProcess ImprovementResident Care ManagementSales StrategyRegulatory Knowledge

Soft Skills

Interpersonal SkillsCommunicationLeadershipFlexibilityResourcefulness

Certifications & Qualifications

Bachelor’s Degree in HealthcareBachelor’s Degree in GerontologyBachelor’s Degree in Business

Industry Keywords

Assisted LivingSenior HousingMemory CareSkilled NursingElderly CareCompliance ManagementResident Well-beingTeam Member PromiseCiel’s Core Values

About the role

Key responsibilities & impact

Support the mission, vision, and goals of the organization while upholding and promoting company culture and vision
Oversee all operations and fiscal oversight for 8+ senior housing communities, including resident care, admissions, staffing, marketing, programming, culinary services, facilities maintenance, and administration
Lead through vision and values for resident and team-member well-being, quality assurance, financial management, and regulatory compliance
Drive the region to achieve and surpass sales, profitability, cash flow, and business goals and objectives
Understand legal documents related to acquiring, developing, and operating projects
Measure and improve the effectiveness of internal and external processes
Provide timely, accurate, and complete reports on the operating condition of the region
Collaborate with the management team to develop and implement operational infrastructure, systems, processes, and personnel supporting rapid growth
Motivate and lead a high-performance management team; attract, recruit, retain, and mentor team members
Lead by example and ensure outstanding attention to detail in resident care and well-being
Supervise multiple Executive Directors and oversee operations at their communities

Requirements

What you’ll need

10+ years of strong operational experience working with the elderly in an assisted living, skilled nursing, or hospital environment highly preferred
Must have experience managing multiple retirement, assisted living, and/or memory care communities
Must be able to maintain composure during stressful and emergent situations
Must be approachable, fair-minded, and able to communicate with clarity while showing confidence and enthusiasm
Skilled in organizational development, personnel management, budget and resource development, and strategic planning
Excellent interpersonal skills with an ability to partner with a dynamic leadership team
Possess personal qualities of integrity, credibility, and commitment to the corporate mission and vision
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems
Bachelor’s Degree in Healthcare, Gerontology, Business or another related field or equivalent combination of education and experience
Excellent knowledge of the state regulations and compliance management
Working knowledge of basic accounting terminology and processes with strong financial judgement
Must be able to travel
Demonstration of Ciel’s Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect
Commitment to Ciel’s “Team Member Promise” and service excellence for residents