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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in executive calendar coordination, operational planning, and workforce management, with strong analytical skills for budget management and resource planning. Proficient in utilizing Microsoft 365 applications to enhance reporting accuracy and operational efficiency.
Highest-signal resume keywords
Calendar ManagementWorkforce AdministrationBudget ManagementMicrosoft 365 ApplicationsAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementWorkforce AdministrationCost TrackingOperational ReportingProject Coordination
Soft Skills
Organizational SkillsVerbal CommunicationWritten CommunicationInterpersonal CommunicationAbility to Manage Multiple Priorities
Tools & Technologies
Microsoft OutlookMicrosoft ExcelMicrosoft PowerPointMicrosoft TeamsSharePointPower BIPower AutomateSmartsheet
Industry Keywords
Contingent Workforce ManagementOnboarding ProcessesTelecommunicationsNetwork ServicesField Operations
About the role
Key responsibilities & impact- Coordinate executive calendars, meetings, scheduling priorities, conflict resolution, travel, and logistics
- Track partner employee and field technician time reporting for operational planning, workforce utilization, customer delivery activities, and financial management
- Maintain partner employee and technician cost-tracking records
- Prepare analyses for budget management, forecasting, and resource planning
- Coordinate onboarding activities for employees and contingent workers
- Monitor onboarding progress and coordinate requirements with hiring managers and stakeholders
- Administer contingent worker leave tracking and reporting processes
- Prepare routine reports, dashboards, metrics, and administrative communications for leadership decision-making and operational reviews
- Coordinate Dedicated Workforce Forum meetings, regional all-hands, leadership materials, and Outlook distribution lists
- Support cross-functional process improvements for reporting accuracy, operational efficiency, and administrative workflows
Requirements
What you’ll need- Bachelor's degree OR Associate's degree, or equivalent combination of education and relevant work experience
- 3+ years of experience in administration, executive support, business operations, project coordination, workforce administration, or related functions
- Utilization of Microsoft Outlook, Excel, PowerPoint, Teams, and Microsoft 365 applications
- Experience supporting leaders through complex calendar management and meeting coordination
- Experience maintaining workforce, time, cost, or operational tracking records
- Analytical and organizational skills
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Verbal, written, and interpersonal communication skills
- Experience supporting telecommunications, network services, field operations, or engineering organizations (nice to have)
- Knowledge of contingent workforce management and onboarding processes (nice to have)
- Experience with workforce planning, resource management, or labor tracking activities (nice to have)
- Background in budgeting, cost tracking, and operational reporting (nice to have)
- Experience building executive-level presentations and business review materials (nice to have)
- Experience with SharePoint, Power BI, Power Automate, Smartsheet, or similar reporting and collaboration tools (nice to have)
- Project coordination or PMO support experience (nice to have)
Benefits
Comp & perks- Discretionary incentive bonus eligibility for non-Sales employees
- Medical, dental, and vision plans
- 401(K) (USA) with company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- Company-paid holidays
- Paid sick leave
- Vacation time
- Paid Family Leave and other leaves of absence in compliance with applicable laws
- Development opportunities
- Flexible work