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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial management, including RFX processes, contract negotiation, and financial analysis. Proficient in managing multiple projects and collaborating with cross-functional teams to drive successful sales outcomes.
Highest-signal resume keywords
Commercial Management ExperienceRFX Process ManagementContract Negotiation SkillsP&L Analysis KnowledgeStrong Analytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cost Accounting PrinciplesRevenue Recognition PrinciplesProfit/Loss AnalysisProposal DevelopmentRisk AssessmentWorkflow ManagementPricing Strategy GuidanceChannel Program ManagementBid Kickoff CoordinationProject Management
Soft Skills
Detail-OrientedStrong Organizational SkillsStrong Interpersonal SkillsStrong Communication SkillsProblem Solving
Tools & Technologies
WindowsExcelPowerPointWord
Industry Keywords
Sales SupportGlobal Partner OrganizationCommercial SolutionsCross-Functional CollaborationVirtual Team Communication
About the role
Key responsibilities & impact- Assist the Sales and/or Global Partner Organization with accurate and timely commercial support throughout sales and channel program cycles
- Manage and respond to Sales Team and GPO requests within tight customer deadlines
- Manage and coordinate formal customer sales RFXs and Global Channels programs
- Log and track RFX and channel program reviews and response development
- Initiate RFX Bid/No Bid processes and schedule Bid Kickoffs
- Manage RFX and Global Channel Program workflows, assignments, and deadlines
- Facilitate proposal and quote content development, commercial terms, and conditions
- Own compliance with Ciena’s internal bid activity and contract negotiation processes and governance
- Prepare profit/loss analysis for opportunities requiring approval
- Ensure deals and channel programs are accurately and objectively prepared for approval
- Assess business impact and provide guidance on pricing strategies and commercial solutions
- Provide risk assessments and mitigation for commercial transactions
- Maintain the Bid Register and associated files throughout sales cycles and channel program terms
- Develop commercial aspects of new markets and annual business plans
- Lead internal approval processes for contract engagements and negotiations
- Support Sales in interactions with customers’ procurement and legal organizations
- Analyze non-standard terms and conditions in RFXs, contracts, and channel programs
- Analyze bid and channel program trends and drive improvements
- Interface with cross-functional teams including Operations, Services, Finance, and Legal
- Perform other duties as requested or assigned
Requirements
What you’ll need- Bachelor’s degree in finance or business
- At least 4–6 years’ experience in commercial management
- Strong analytical skills
- Detail-oriented
- Strong organizational skills
- Strong interpersonal skills
- Strong communication skills
- Good team player and problem solver
- Ability to manage multiple projects simultaneously
- Ability to manage time effectively and work under tight deadlines
- Ability to work and communicate effectively with a virtual team across multiple geographies and time zones
- Ability to work with moderate independence and minimal supervision
- Knowledge of cost accounting principles, P&L analysis, and revenue recognition principles
- Some contract negotiation skills/expertise
- Strong knowledge of Windows, Excel, PowerPoint, and Word
- Energetic and willing to work flexible hours, including some late weekday hours and occasional weekends
- Self-motivated
Benefits
Comp & perks- Development opportunities
- Flexible work arrangements
- Medical, dental, and vision plans
- 401(k) (USA) and DCPP (Canada) with company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- Company-paid holidays
- Paid sick leave
- Vacation time
- Paid Family Leave and other leaves of absence in compliance with applicable laws
- Discretionary incentive bonus eligibility for non-Sales employees
- Sales commission eligibility for Sales employees
