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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in network architecture design, implementation, and testing, with a strong focus on Ciena products and protocols. Proficient in troubleshooting, optimizing network performance, and providing customer training on network management systems.
Highest-signal resume keywords
Ciena Products ExperienceSONET, DWDM, ROADM/nOADM ArchitectureIP/MPLS/L3 Protocols UnderstandingNetwork Management Systems FamiliarityBachelor’s Degree in Telecommunications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network Architecture DesignTest Plan DevelopmentEnd-to-End Circuit TestingOptical Performance AnalysisNetwork Performance TroubleshootingCiena 6500 DWDM/OTN/RLS ExpertiseTDM BER Testing PracticesConfiguration DocumentationSignal Flow Diagram ProficiencyCabling Guide Interpretation
Soft Skills
Excellent Communication SkillsTeam CollaborationIndependent Work AbilityPresentation Skills
Tools & Technologies
Ciena MCP/NavigatorCiena Site ManagerSAOSNetwork Management Systems
Certifications & Qualifications
Active Secret Security ClearanceTop Secret Clearance Preferred
Industry Keywords
TelecommunicationsLayer-0, Layer-1, Layer-2 SupportGreenfield Network ImplementationOperational TrainingCustomer Guidance
About the role
Key responsibilities & impact- Collaborate with customers and stakeholders to understand project requirements and support network architecture design and implementation
- Develop and execute test plans validating equipment functionality, interoperability, security, and performance
- Translate test results into actionable implementation plans
- Provide expert engineering support during deployment across Layer-0, Layer-1, and Layer-2
- Support pre-commissioning activities in customer labs or staging facilities
- Commission equipment, optimize span/channel parameters, and support greenfield network implementation
- Turn up network services according to Ciena best practices
- Perform end-to-end circuit testing
- Perform basic electrical tasks and determine when specialized contractors are required
- Provide customer guidance and operational training on Ciena Network Management Systems
- Enroll network elements, create device profiles, configure backups, and provision services
- Escalate and resolve issues with Ciena platforms according to Ciena procedures
- Analyze optical performance and escalate anomalies to appropriate stakeholders
- Deliver documentation for configuration, provisioning, and testing results
- Report to the Senior Manager and work closely with the Project Manager and Sales Account Manager
Requirements
What you’ll need- U.S. Citizenship is required
- Active Secret Security Clearance required; Top Secret preferred
- Ability to work independently and in a team environment
- Excellent communication and presentation skills
- Experience with Ciena products
- Strong understanding of SONET, DWDM, ROADM/nOADM architecture, and provisioning/implementation
- Strong understanding of Ethernet architecture, provisioning, and implementation
- Strong understanding of IP/MPLS/L3 protocols, including MPLS-TP
- Familiarity with Network Management Systems (NMS), including Ciena MCP/Navigator
- Ability to work in a lab environment and read/follow network diagrams, cabling guides, and signal flow diagrams
- Diverse telecommunications background with strong hands-on technical experience
- Bachelor’s degree in Telecommunications, Networking, or a related technical field, or equivalent experience in a related field in lieu of a degree
- Willingness to travel up to 25%
- Preferred hands-on expertise with Ciena 6500 DWDM/OTN/RLS and Route Switch platforms
- Experience with Ciena Site Manager, MCP/Navigator software, and SAOS
- Experience with legacy SONET and TDM systems, including OCx, DS1, and DS3 circuits
- Experience with TDM BER testing practices and test plan development
- Ability to troubleshoot and optimize network performance in lab and field environments
- Proficiency documenting rack face diagrams, signal flow diagrams, cable run lists, migration cut sheets, and as-built network diagrams
Benefits
Comp & perks- Discretionary incentive bonus eligibility for non-sales employees
- Medical, dental, and vision plans
- 401(K) participation with company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- Company-paid holidays
- Paid sick leave
- Vacation time
- Paid Family Leave and other leaves of absence in accordance with applicable laws
- Travel up to 25%