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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Project Management, particularly in leading complex technology and partner delivery initiatives while ensuring operational readiness and effective change adoption. Proficient in Agile methodologies, risk management, and stakeholder engagement to drive successful project outcomes.
Highest-signal resume keywords
Project ManagementAgile MethodologiesRisk ManagementStakeholder EngagementBudget Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningScope ManagementSchedule ManagementBudget TrackingAnalytical SkillsProblem-SolvingEndpoint TechnologiesAI EnablementAutomationChange Management
Soft Skills
Communication SkillsAttention to DetailInfluential LeadershipCross-Functional CollaborationTime Management
Tools & Technologies
Collaboration PlatformsFinancial Tracking ToolsData-Driven Performance MeasurementExecutive DashboardsSupport-Model Design
Certifications & Qualifications
Bachelor’s Degree in Business AdministrationProject Management Certification
Industry Keywords
Supply ChainPartner DeliveryOperational ReadinessTechnology AdoptionDigital Productivity
About the role
Key responsibilities & impact- Serve as the primary Project Manager for Ciena’s Partner Delivery portfolio
- Lead planning, execution, and transition of partner delivery initiatives supporting supply chain infrastructure, fulfillment delivery, and integrated systems
- Lead end-to-end delivery of partner technology initiatives within scope, schedule, budget, quality, and operational-readiness standards
- Partner with business owners, IT service owners, technical teams, external partners, vendors, and stakeholders to define project scope, objectives, success measures, deliverables, roles, and acceptance criteria
- Develop and maintain project plans, schedules, and budgets
- Monitor progress against milestones, metrics, and deliverables
- Identify and mitigate project risks and issues and develop contingency plans
- Coordinate and facilitate cross-functional project teams and align resources
- Manage project budgets, track expenses, and provide project status updates
- Conduct post-project evaluations, identify lessons learned and best practices, and implement process improvements
- Champion Agile project management process improvement initiatives
- Drive AI enablement and continuous enhancement across partner delivery processes by identifying use cases, coordinating adoption, measuring outcomes, and improving automation, efficiency, and partner experience
- Support operational readiness, change adoption, knowledge transfer, support-model design, and transition to operations
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Project Management, Information Technology, or a related field, or equivalent practical experience
- Proven experience leading complex technology or partner-delivery initiatives across external partners, vendors, distributed teams, or global locations
- Demonstrated ability to manage scope, schedules, budgets, resources, risks, dependencies, decisions, and operational handoffs
- Strong written, verbal, and executive communication skills
- Ability to translate technical issues into business impact and manage escalations constructively
- Strong analytical and problem-solving skills
- Attention to detail and ability to manage multiple priorities and meet commitments
- Hands-on experience troubleshooting endpoint hardware, operating systems, applications, device management, network connectivity, and access issues
- Ability to coordinate resolution across support teams, vendors, and partners
- Ability to lead through influence, build accountability across teams, and work effectively across technologies, partner organizations, cultures, and time zones
- Knowledge of project and program management methodologies, governance practices, delivery lifecycle controls, and Agile or hybrid ways of working
- Knowledge of risk, issue, dependency, change, financial, resource, and stakeholder management across complex initiatives
- Knowledge of portfolio reporting, dashboards, collaboration platforms, financial tracking, and data-driven performance measurement
- Knowledge of operational readiness, change adoption, knowledge transfer, support-model design, and structured transition to operations
- Knowledge of endpoint technologies and support practices, including laptops, printers, scanners, device management, security controls, connectivity, software deployment, and lifecycle management
- Knowledge of AI, automation, and digital productivity concepts
- Experience supporting supply chain, manufacturing, endpoint, fulfillment, infrastructure, or partner-operated environments is nice to have
- Experience enabling AI, automation, or digital productivity solutions is nice to have
- Experience in change management, organizational transformation, or technology adoption is nice to have
- Experience with portfolio reporting, executive dashboards, collaboration platforms, financial tracking, or data-driven performance measures is nice to have
Benefits
Comp & perks- Discretionary incentive bonus eligibility for non-sales employees
- Medical, dental, and vision plans
- 401(K) (USA) and DCPP (Canada) with company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- Company-paid holidays
- Paid sick leave
- Vacation time
- Paid Family Leave and other leaves of absence in compliance with applicable laws
- Flexible work arrangements
- Development opportunities
- Support for growth and well-being