Technical Sales Lead

Ciena

. Support the Blue Planet sales team as a technical resource .

Posted 10/27/2026full-timeDenver • Colorado • United StatesSenior💰 $204,200 - $326,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in pre-sales and project delivery within the OSS platform industry, with a strong focus on telecommunications networking technologies and customer relationship management. Capable of articulating technical solutions and managing product evaluations to ensure customer satisfaction.

Highest-signal resume keywords

OSS Platform ExpertiseTelecommunication Networking TechnologiesCustomer Relationship ManagementTechnical Solution ArticulationProduct Evaluation Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

OSS PlatformNetwork OrchestrationActivationService AssurancePerformance ManagementSQMInventory SystemsWANLAN5G

Soft Skills

Interpersonal CommunicationOrganizational SkillsProblem-Solving Skills

Tools & Technologies

AmdocsEricssonNetcrackerOracleNokia

Industry Keywords

CSPTelco OSS EcosystemTechnical EscalationsProof of ConceptRFIRFP

Tech Stack

Tools & technologies

OracleSwitching

About the role

Key responsibilities & impact

Support the Blue Planet sales team as a technical resource
Drive and manage technology evaluations throughout the sales process
Advise the sales leader and Solution Architect as a technical advisor
Articulate technology and product positioning to business and technical users
Identify technical issues at assigned accounts and ensure customer satisfaction throughout the sales process
Establish and maintain customer relationships during and after the sales cycle
Present the product at a high level to customer prospects
Conduct occasional product demonstrations at meetings, conferences, and seminars
Coordinate and manage responses to functional and technical RFI/RFP elements with Solution Architect support
Manage product evaluations and create Proof of Concept success criteria documentation with Solution Architect and System Engineering support
Support the Sales Leader in solution pricing using the standard product price book
Lead and own Services Estimation and associated Statement of Order creation
Coordinate and create critical project review materials
Serve as the customer technical product resource, including handling technical escalations to product support and delivery services teams

Requirements

What you’ll need

Minimum 8 years in a senior pre-sales or project delivery role within the OSS platform industry
Over 10 years’ experience of telecommunication networking technologies, including WANs, LANs, L0/L1/L2/L3 Switching & Routing, Virtual Network Functions, and 5G (Wireless)
Direct experience in the sale and/or delivery of at least one OSS platform: Network Orchestration, Activation, Physical and Virtual; Network and Service Assurance, Performance and SQM; or Inventory systems supporting planning or service provisioning
Good interpersonal verbal and written communication skills
Experience supporting the scoping, managing, and executing of customer product evaluations
Outstanding organizational and problem-solving skills
Ability to meet a business requirement with a technical solution, including in stressful customer situations
Ability to travel domestically and sometimes on short notice
Candidate must live in Denver, CO, USA
Ability to attend customer offices on a daily basis as needed
No relocation costs are expected to be supported
Existing knowledge within Tier 1 CSP companies (nice to have)
Understanding of the Telco OSS ecosystem and ideally deep knowledge of OSS providers’ products such as Amdocs, Ericsson, Netcracker, Oracle, or Nokia (nice to have)
Experience in OSS Inventory products and their deployment cycle into CSP networks (nice to have)
Experience creating Solution Requirement documents as part of an OSS deployment project (nice to have)

Benefits

Comp & perks

Medical, dental, and vision plans
401(K) with company matching
Defined Contribution Pension Plan (DCPP) (Canada)
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
Company-paid holidays
Paid sick leave
Vacation time
Paid Family Leave and other leaves of absence
Discretionary incentive bonus eligibility for non-Sales employees
Sales commission eligibility for Sales employees
Flexible work arrangements and flexibility
Development opportunities
Accommodation measures for candidates who require them