Senior Manager, Global Coverage – Project Manager

Cint

. Manage a team of Project Managers at various skill levels .

Posted 10/5/2026full-timeRemote • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing project teams and executing complex projects within the Market Research and Digital Advertising industries, utilizing proprietary software and data analysis tools to deliver high-quality results. Strong communication skills and customer service orientation are essential for building relationships and anticipating client needs.

Highest-signal resume keywords

Team ManagementProject ManagementMarket Research KnowledgeQualtrics Survey DesignCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData AnalysisSurvey DesignStatistical KnowledgeProgrammatic Sampling

Soft Skills

Effective CommunicationSelf-MotivatedDetail-OrientedAccountabilityProactive Feedback

Tools & Technologies

Cint SoftwareMicrosoft ExcelPower BISalesforceQualtrics

Certifications & Qualifications

Microsoft Excel Certification

Industry Keywords

Market ResearchDigital AdvertisingCustomer-Facing ExperienceComplex ProjectsOnline Market Research Ecosystem

About the role

Key responsibilities & impact

Manage a team of Project Managers at various skill levels
Utilize Cint’s proprietary software to create and manage research surveys related to advertising effectiveness or professional services
Act as the first point of escalation for team members regarding platform issues, client concerns, and impactful project-scope changes
Develop understanding of the Market Research and Digital Advertising industries and how Cint’s technology solves challenges
Support the team in managing multiple concurrent projects while maintaining high quality with little to no supervision
Compile and extract data from proprietary software, Microsoft Excel, Power BI, Salesforce, Qualtrics, and other sources for internal and external clients
Coordinate with Sales Directors, Account Management, Product, and Finance for seamless project execution and product development
Work independently with effective time management
Develop relationships with external client personnel, anticipate client needs, and provide high levels of customer service within client budgets
Recommend solutions and coordinate with internal teams and external partners to deliver projects on time and within budget
Coach and develop team members, lead strategic projects, and collaborate cross-functionally to improve operational efficiency and diversify the coverage portfolio
Participate in rotational shifts to support 24×7 customer coverage

Requirements

What you’ll need

BA/BS Degree
Minimum 8 years of customer-facing experience with proven ability to manage multiple complex projects under tight deadlines
Minimum 5 years of experience managing, growing, and scaling teams
Proficient in Google Suite, Excel, Word and PowerPoint
Strong work ethic with a self-motivated mindset and drive to achieve goals
Detail-oriented, self-starter who is eager to learn new skills and concepts
An innate sense of accountability, ability to provide proactive and thoughtful feedback
Top quality ability in written and oral communication in English; additional languages are highly beneficial
Knowledge of the online market research ecosystem
Knowledge of programmatic sampling
Survey design experience in Qualtrics, Survey Monkey, etc.
Market Research coursework or experience
Microsoft Excel certification
Statistical knowledge or working knowledge of SPSS, STATA, SAS

Benefits

Comp & perks

Competitive salary, commensurate with experience
Comprehensive training and opportunities for professional growth and promotion
Worldwide exposure to the biggest companies in the market research industry
Company-provided laptop and other facilities to enable work from home