IT Support Engineer

CIR

. Administer business-critical applications, managed file-transfer processes, and third-party integrations within the production environment .

Posted 9/17/2026full-timePhoenix • Arizona • United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering and troubleshooting SFTP-based applications and managed file-transfer processes, with a strong focus on supporting third-party integrations and production environments. Proficient in deploying Azure DevOps pipelines and utilizing GitHub for continuous integration and application maintenance.

Highest-signal resume keywords

SFTP Application AdministrationAzure DevOps Pipeline DeploymentGitHub Continuous IntegrationPowerShell ScriptingManaged File-Transfer Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SFTPETL ProcessesFile-Delivery WorkflowsPowerShellC# Application Logic

Soft Skills

TroubleshootingOrganizationFollow-ThroughRequirements GatheringTechnical Translation

Tools & Technologies

Azure DevOpsGlobalscapeJSCAPEGitHub

Industry Keywords

Production EnvironmentIntegration TestingFile-Transfer ProtocolsFinancial Services

Tech Stack

Tools & technologies

AzureETL

About the role

Key responsibilities & impact

Administer business-critical applications, managed file-transfer processes, and third-party integrations within the production environment
Support third-party integrations relying on managed file transfer and secure file-delivery processes
Administer and troubleshoot SFTP-based applications and workflows
Support the transition from the legacy Globalscape environment to JSCAPE
Monitor production applications and respond to failed or delayed file deliveries
Help deploy Azure DevOps pipelines and changes into production environments
Coordinate with Platform Engineering to confirm deployment requirements, expectations, and readiness
Support frequent production releases while following established controls and validation practices
Review application behavior and understand integrations, scripts, and supporting code
Gather requirements from product teams and business stakeholders
Partner with third-party vendors to establish authentication credentials and coordinate integration testing and validation
Use GitHub repositories and continuous integration processes to support application maintenance and deployment

Requirements

What you’ll need

Experience supporting applications, production environments, integrations, or managed file-transfer processes
Familiarity with SFTP, ETL processes, file-delivery workflows, or related integration protocols
Familiarity with GitHub, source-code repositories, and continuous integration concepts
Experience with PowerShell or another scripting language
Ability to investigate technical issues and develop a working understanding of unfamiliar applications and code
Strong troubleshooting, organization, and follow-through skills
Ability to gather requirements and translate business needs into clear technical expectations
Preferred: Experience with Globalscape, JSCAPE, or another managed file-transfer platform
Preferred: Experience deploying Azure DevOps pipelines
Preferred: Exposure to production deployment and release-management practices
Preferred: Working knowledge of C# or ability to review and understand basic C# application logic
Preferred: Experience establishing or supporting authentication credentials for third-party integrations
Preferred: Experience working in a regulated or financial-services environment

Benefits

Comp & perks

Premium benefit package including medical, vision, dental, life and long-term disability insurance
Vacation/sick time
401K retirement plan with company matching program
Eleven paid holidays
Work/life balance