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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing inbound lead queues and utilizing CRM tools for effective lead qualification and routing. Strong organizational and communication skills are essential for maintaining data hygiene and supporting partner onboarding in a fast-paced fintech environment.
Highest-signal resume keywords
Lead QualificationCRM ManagementOrganizational SkillsClear CommunicationCollaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead ManagementData HygienePipeline MaintenancePartner OnboardingSales Development
Soft Skills
Attention to DetailPrioritizationTeam-OrientedAdaptabilityFeedback Responsiveness
Tools & Technologies
SalesforceHubSpotGoogle WorkspaceSlackAI-Enabled Workflow Tools
Industry Keywords
FintechDigital AssetsStablecoinsGlobal PaymentsBusiness Development
About the role
Key responsibilities & impact- Monitor and manage the inbound lead queue, responding to new leads within the team’s SLA
- Conduct initial outreach and gather basic information to support lead qualification and routing
- Log all lead activity in the CRM accurately and promptly, including disposition, qualification notes, and next steps
- Route leads to the appropriate teammate, business development, or sales counterpart based on established criteria
- Maintain pipeline stages, cases, and records to support data hygiene
- Use CRM and AI-enabled tools to manage follow-up, prioritization, and prospect engagement
- Assist with qualified partner onboarding and activation tasks as needed
- Serve as an initial point of contact for partners and prospective customers exploring Circle’s products
Requirements
What you’ll need- 1+ years of relevant customer-facing, partner-facing, business development, sales development, or commercial experience
- Strong organizational skills and attention to detail
- Clear written and verbal communication skills
- Ability to follow established processes, manage a queue, and prioritize effectively
- Comfortable learning new tools and technical concepts in a fast-moving environment
- Collaborative and team-oriented, with the ability to ask for help and act on feedback
- Familiarity with Salesforce, HubSpot, or similar CRM tools
- Interest in fintech, digital assets, stablecoins, or global payments
- Experience with Google Workspace, Slack, and AI-enabled workflow tools
Benefits
Comp & perks- Flexible work environment
- Inclusive financial future and equal opportunity workplace
- Interview accommodations and assistance for disabilities
