Account Manager

CircuitHub

. Build relationships with customers and understand their priorities, projects, and purchasing needs .

Posted 11/4/2026full-timeRemote • Massachusetts • United StatesJunior💰 $75,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong account management capabilities by building customer relationships, understanding their needs, and effectively guiding them through the sales process. Proficient in using customer relationship management tools to track opportunities and forecast sales while achieving revenue and profitability goals.

Highest-signal resume keywords

Account ManagementSales Goal AchievementCustomer Relationship Management ToolsClear CommunicationOrganization and Prioritization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesAccount GrowthOpportunity QualificationQuotingForecasting

Soft Skills

AdaptabilityOwnershipCuriosityCollaborationProblem-Solving

Tools & Technologies

Customer Relationship Management Tools

Industry Keywords

ElectronicsHardwareTechnical ServicesManufacturingCustomer SupportCustomer Success

About the role

Key responsibilities & impact

Build relationships with customers and understand their priorities, projects, and purchasing needs
Grow existing accounts by identifying new projects, teams, and locations that could benefit from CircuitHub
Qualify new opportunities and guide customers from initial conversations through quoting and ordering
Follow up on outstanding quotes, answer questions, and help customers move projects forward
Hold regular account reviews to understand customer feedback, upcoming demand, and growth opportunities
Coordinate with internal teams to resolve customer concerns and provide clear, accurate updates
Keep account information, opportunities, and sales forecasts accurate and up to date
Work toward agreed revenue and profitability goals
Share customer feedback to improve the platform and overall customer experience
Understand why customers stop ordering and identify ways to bring them back
Help customers plan prototype or production runs
Identify opportunities to work with other teams within existing accounts
Resolve quote delays and manage difficult conversations about pricing, delivery, or quality
Ask satisfied customers for referrals and introductions

Requirements

What you’ll need

1-2 years of experience in sales or account management
Track record of meeting sales goals and growing customer accounts
Ability to take ownership and follow through independently
Clear communication and ability to adapt approach to different people and situations
Comfort discussing pricing, handling objections, and asking for the business
Strong organization and prioritization skills
Curiosity and willingness to learn the platform and manufacturing processes
Ability to work well with others and involve appropriate expertise
Experience in electronics, hardware, technical services, or manufacturing (nice-to-have)
Background in customer support or customer success (nice-to-have)
Experience using customer relationship management tools to track opportunities and forecast sales (nice-to-have)

Benefits

Comp & perks

Performance-based bonus
Benefits
Competitive salary
Collaborative team environment
Learning and development opportunities
Ownership of customer relationships
Direct contribution to business growth