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Application Administrator
Ciril GROUP. Administer internal applications and ensure they remain operational .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in application administration, including configuration, permission management, and workflows, while ensuring application availability, performance, and compliance. Proficient in managing the application lifecycle and integrating internal and external applications to optimize business processes.
Highest-signal resume keywords
Application AdministrationBusiness Process UnderstandingSQL ProficiencyIdentity And Access ManagementITIL Methodology Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application ConfigurationFunctional Application ConfigurationApplication IntegrationData ExtractionApplication DeploymentCybersecurity SkillsTicketing Tools ProficiencyWindows Environment KnowledgeLinux Environment KnowledgeAPIs Knowledge
Soft Skills
Strong Listening SkillsTeaching SkillsInterpersonal SkillsTechnical Curiosity
Tools & Technologies
JIRAServiceNowExcelActive DirectoryLDAPSSO
Industry Keywords
Application Lifecycle ManagementChange ManagementUser Acceptance TestingOperational ProceduresApplication Landscape Map
Tech Stack
Tools & technologiesLinuxServiceNowSQL
About the role
Key responsibilities & impact- Administer internal applications and ensure they remain operational
- Maintain and enhance the application landscape map
- Manage the application lifecycle: deployment, upgrades, updates, and decommissioning
- Manage access rights, permissions, and user profiles
- Ensure application availability, performance, security, and compliance
- Configure and enhance applications according to business needs
- Participate in the integration and interfacing of internal and external applications
- Manage Level 2 functional incidents and service requests
- Escalate Level 3 incidents and coordinate their resolution with the development/engineering team or software vendor
- Ensure a high level of service quality for users
- Gather, analyze, and formalize business requirements with the business analysis team
- Advise business departments and propose appropriate solutions
- Participate in user acceptance testing: drafting test plans, executing tests, and validating deliverables
- Contribute to deployment, migration, and version upgrade projects
- Train users on application features
- Develop training materials and user guides
- Participate in change management during application enhancements
- Write and maintain technical and functional documentation
- Formalize operational and administration procedures
- Monitor technological developments in application solutions
- Identify opportunities to improve processes and propose optimizations
- Act as the liaison between business analysis and development/engineering teams
- Join Nathalie’s team within the Applications IT department
Requirements
What you’ll need- Degree in computer science, systems engineering, or a related field
- At least 2 years of experience in a similar role
- Strong understanding of business processes
- Application administration: configuration, permission management, and workflows
- Functional application configuration
- Knowledge of application architectures: client/server, web, and SaaS
- Proficiency with ticketing tools such as JIRA and ServiceNow
- Knowledge of databases and SQL
- Proficiency in querying and data extraction
- Knowledge of application integration and APIs
- Identity and access management: Active Directory, LDAP, and SSO
- Advanced knowledge of Windows and Linux environments
- Knowledge of application deployment and packaging
- Advanced proficiency with office productivity tools, particularly Excel
- Cybersecurity skills
- Strong listening and teaching skills
- Excellent interpersonal skills and technical curiosity
- Experience working with software vendors and service providers is preferred
- Use of AI tools in compliance with Ciril GROUP’s regulatory framework
- Knowledge of ITIL methodology and project management is a plus
Benefits
Comp & perks- Profit-sharing based on company performance
- Employee profit-sharing scheme
- Holiday bonus (Syntec collective bargaining agreement)
- Meal vouchers
- 12 additional leave days per year (RTT)
- Remote Work Charter – 1 day per week
- €20 net per month for cyclists and carpoolers (Sustainable Mobility Package)
- Works Council (CSE)
- Health and disability insurance for all employees
- Committed and sustainable CSR policy
- 9 voluntary employee-led participatory groups
- Team social activities: football, pétanque, gaming evenings, and more
- Onboarding begins as soon as you accept the offer