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Citizant

I.T. Business Analyst

Citizant

. Engage with business stakeholders and end users to elicit, analyze, and document business and functional requirements for enterprise applications .

Posted 11/10/2026full-timeUnited StatesMid-LevelSenior💰 $105,000 - $117,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis and Agile methodologies, with a strong focus on requirements elicitation, backlog management, and user acceptance testing. Proficient in utilizing JIRA and Confluence for effective project documentation and collaboration in dynamic environments.

Highest-signal resume keywords
Business AnalysisAgile MethodologiesJIRA ProficiencyUser Acceptance Testing (UAT)Requirements Elicitation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Requirements DocumentationData AnalysisProcess MappingStakeholder CommunicationAcceptance Criteria WritingDefect TrackingBasic ModelingProject DocumentationBusiness Requirement Documents (BRDs)Agile Ceremonies Support
Soft Skills
Analytical ThinkingAttention to DetailAbility to Balance PrioritiesCommunication SkillsCollaboration
Tools & Technologies
JIRAConfluenceMicrosoft 365SharePointCollaboration Tools
Industry Keywords
Federal ProgramsPublic SafetyLaw EnforcementSDLCTransition Activities

Tech Stack

Tools & technologies
SDLC

About the role

Key responsibilities & impact
  • Engage with business stakeholders and end users to elicit, analyze, and document business and functional requirements for enterprise applications
  • Manage and prioritize the product backlog in JIRA
  • Write user stories, business requirement documents (BRDs), and acceptance criteria aligned with EAMD objectives
  • Support Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
  • Coordinate and execute user acceptance testing (UAT)
  • Manage defect tracking and work with development and QA teams to validate solutions
  • Maintain project documentation, including process flows, requirements traceability, and decisions, using Confluence and other collaboration tools
  • Perform basic data analysis and process modeling to identify improvement opportunities and support decision-making
  • Serve as a liaison between technical teams and business stakeholders
  • Contribute to transition and knowledge transfer activities supporting continuity of operations

Requirements

What you’ll need
  • At least 5 years of hands-on experience in business analysis, IT project support, or closely related fields
  • Direct experience working in Agile environments with responsibility for backlog management, user story creation, and UAT
  • Local to the D.C. area
  • Proficiency with JIRA for backlog and issue management and Confluence for documentation
  • Strong skills in requirements elicitation, documentation, and stakeholder communication
  • Familiarity with SDLC, Agile methodologies, and testing practices
  • Ability to perform data analysis, process mapping, and basic modeling
  • Strong analytical thinking, attention to detail, and ability to work in a dynamic law-enforcement environment
  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
  • Ability to satisfy USCP background investigation, fingerprinting, and badging requirements and maintain confidentiality of sensitive operational information
  • Experience supporting IT programs in federal, public safety, or law enforcement organizations
  • Familiarity with Microsoft 365, SharePoint, and collaboration tools used in federal environments
  • Experience contributing to transition activities between incumbent and incoming teams
  • Demonstrated ability to balance multiple priorities in fast-paced, mission-critical contexts

Benefits

Comp & perks
  • Medical, dental, and vision insurance
  • 401(k)
  • Generous PTO
  • Company-paid life and disability insurance
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)
  • Tuition Assistance & Professional Development Program
  • Hybrid work arrangement with up to 3 days telework based on USCP guidance