Benefits Specialist, Temp

City National Bank of Florida

. Serve as a first point of contact for employee questions related to medical, dental, vision, life insurance, disability, and voluntary benefits .

Posted 9/15/2026full-timeMiami • Florida • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in benefits administration, including Open Enrollment support and employee communication. Proficient in managing HRIS systems and ensuring accurate benefit records while providing exceptional customer service.

Highest-signal resume keywords

Benefits AdministrationOpen Enrollment SupportHRIS ProficiencyCustomer Service OrientationAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Benefits ProcessingData ValidationEnrollment TrackingRecord MaintenanceTransaction Processing

Soft Skills

Organizational SkillsVerbal CommunicationWritten CommunicationDiscretionProblem-Solving

Tools & Technologies

Microsoft OutlookMicrosoft ExcelMicrosoft WordMicrosoft TeamsBenefits Enrollment Platforms

Industry Keywords

Employee BenefitsOpen EnrollmentHR EnvironmentFinancial ServicesAdministrative Experience

About the role

Key responsibilities & impact

Serve as a first point of contact for employee questions related to medical, dental, vision, life insurance, disability, and voluntary benefits
Assist employees with benefit elections and navigation of the enrollment platform
Support Open Enrollment meetings, webinars, education sessions, and benefit fairs
Monitor enrollment activity and conduct follow-up communications
Coordinate and distribute Open Enrollment materials and employee communications
Process benefits-related transactions including new enrollments, life events, changes, and terminations
Review enrollment submissions for accuracy and completeness
Support reconciliation activities and maintain accurate employee benefit records
Partner with benefits vendors and internal stakeholders to resolve employee issues
Track and monitor benefit cases through resolution
Respond to employee inquiries via phone, email, and in-person meetings
Research and resolve benefit eligibility, coverage, and enrollment questions
Escalate complex issues to the Benefits Manager
Update and maintain employee benefit records in HRIS systems
Prepare enrollment tracking reports and audit files
Assist with benefits file uploads and data validation activities
Support documentation and records retention requirements
Schedule employee appointments and benefits consultations
Prepare meeting materials, presentations, and enrollment packets
Maintain benefits documentation and employee communications
Assist with special projects and other benefits-related activities as assigned

Requirements

What you’ll need

Associate degree or equivalent combination of education and experience
Minimum of 2 years of administrative, employee services, HR, or benefits-related experience
Strong customer service orientation
Proficiency in Microsoft Outlook, Excel, Word, and Teams
Strong attention to detail and organizational skills
Ability to manage confidential information with discretion
Excellent verbal and written communication skills
Previous benefits administration experience preferred
Open Enrollment support experience preferred
Experience working with HRIS and benefits enrollment platforms preferred
Prior experience in banking, financial services, or a corporate HR environment preferred