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Core Trade Operations Specialist – Team Leader
City National Bank of Florida. Support day-to-day operational processing and servicing for Core Trade products, including Standby Letters of Credit, Commercial Letters of Credit, Documentary Collections, Trade Loans, LC finance structures, and related Trade Finance products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Trade Finance Operations, including Letters of Credit, Document Examination, and Operational Risk Management. Proficient in regulatory compliance, process improvement, and stakeholder communication within a banking environment.
Highest-signal resume keywords
Trade Finance OperationsDocument ExaminationOperational Risk ManagementProcess ImprovementRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Letters of CreditDocumentary CollectionsTrade LoansPayment ProcessingReconciliationsException ManagementOperational Control RoutinesUCP 600ISP98Operational Processing
Soft Skills
Analytical SkillsEffective Communication
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft OutlookLoan IQFiservNCino/ElevateWeb DirectorReporting ToolsWorkflow Tools
Certifications & Qualifications
Certified Documentary Credit Specialist (CDCS)Certified Treasury Professional (CTP)
Industry Keywords
Trade FinanceBanking OperationsRegulatory ReadinessAudit ResponsesCore Systems
About the role
Key responsibilities & impact- Support day-to-day operational processing and servicing for Core Trade products, including Standby Letters of Credit, Commercial Letters of Credit, Documentary Collections, Trade Loans, LC finance structures, and related Trade Finance products
- Coordinate operational handoffs across Relationship Managers, Product, Credit, Compliance, Legal, Treasury, Finance, Technology, trade platforms, core systems, payment systems, clients, vendors, and other stakeholders
- Review and validate operational inputs for issuance, amendments, document examination, discrepancy management, collections, draws, funding, booking, payments, repayments, adjustments, reversals, and servicing
- Support document examination and discrepancy management, coordinating reviews, approvals, client communications, and evidence retention
- Monitor renewals, amendments, maturities, repayments, draws, claims, cancellations, past-due items, exceptions, and closures
- Perform and support reconciliations across trade platforms, core systems, payment systems, document repositories, and GL/accounting records
- Monitor collateral, exposure, limits, and availability where applicable
- Maintain procedures, job aids, control routines, checklists, and process documentation
- Support operational risk governance, root cause analysis, corrective action tracking, exception reporting, control monitoring, and audit/regulatory readiness
- Prepare management and stakeholder reporting on instruments, advances, maturities, expiries, utilization, exceptions, SLAs, reconciliations, and capacity
- Partner on platform enhancements, automation, process improvements, testing, and workflow stabilization
- Provide subject matter input for implementations, vendor integrations, system testing, procedures, training, change management, and operating model activities
- Review and structure LC language, identify ambiguous or impractical terms, and recommend revisions
- Evaluate transaction structures, operational risks, document requirements, and client requests
- Provide trade finance expertise to Relationship Managers, Credit Officers, Legal, Compliance, and clients
- Apply and interpret UCP 600, ISP98, URC 522, UCC Article 5, OFAC requirements, and internal policies
- Identify and escalate legal, operational, reputational, compliance, fraud, and documentary risks
- Oversee residential portfolio servicing activities performed by external vendors, including reporting, service levels, exceptions, remediation, and compliance
- Directly supervise and lead the International Letters of Credit Specialist and Mortgage Servicing functions
- Manage direct reports and operational functions, including workload allocation, performance management, coaching, training, cross-training, regulatory accountability, and professional development
- Perform other duties and special projects as assigned
Requirements
What you’ll need- 5+ years experience in Letters of Credit, Trade Services, Documentary Collections, Trade Finance Operations, Loan Operations, Commercial Lending Operations, or related banking operations functions
- 3+ years experience supporting document examination, trade loan servicing, payment processing, reconciliations, exception management, or operational control routines in a regulated banking environment
- 2+ years experience supporting process improvement, system implementation, UAT, procedure development, audit responses, or regulatory readiness activities related to banking operations
- Working knowledge of Standby Letters of Credit, Commercial Letters of Credit, Documentary Collections, Trade Loans, LC finance structures, draws, amendments, expiries, cancellations, and related servicing activities
- Understanding of UCP 600, ISP98, URDG 758, and internal procedures where relevant
- Strong understanding of operational processing, document review, discrepancy handling, funding controls, payment processing, loan/core system updates, reconciliations, exception management, and operational risk controls
- Ability to understand system interactions across Trade platforms, nCino/Elevate, Core System, payment systems, document repositories, Finance/GL, and reporting tools
- Strong analytical skills to identify process gaps, data breaks, control weaknesses, root causes, and remediation actions
- Ability to support regulatory, audit, and management reporting requests with accuracy and documentation
- Proficiency with Microsoft Excel, Word, Outlook, reporting tools, workflow tools, and loan or trade finance systems
- Experience with Loan IQ, Fiserv, nCino/Elevate, Web Director, or comparable systems preferred
- Effective verbal and written communication skills
- Bachelor's Degree in Business Administration, Finance, Accounting, Operations, or related field
- Equivalent combination of education and relevant experience may be considered
- Certified Documentary Credit Specialist (CDCS), Certified Treasury Professional (CTP), or similar trade/operations certification highly preferred
Benefits
Comp & perks- Hybrid workplace policy
- Professional development
- Coaching and training
- Cross-training
- Training, guidance, and technical expertise
- Reasonable accommodations for interview participation
- Equal Opportunity Employer