Fraud Director

City National Bank of Florida

. Lead and oversee fraud teams across the end-to-end fraud lifecycle, including detection, alert monitoring, investigations, recovery efforts, case closure, quality control, and escalation .

Posted 9/15/2026full-timeMiami • Florida • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in fraud risk management, including prevention, detection, investigations, and recovery, while effectively leading teams and managing fraud technology solutions. Proficient in developing and implementing fraud-related policies, procedures, and governance frameworks to enhance operational efficiency and compliance.

Highest-signal resume keywords

Fraud Risk ManagementFraud Detection SystemsFraud InvestigationsFraud Technology SolutionsRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud PreventionFraud DetectionFraud InvestigationsQuality ControlCase ClosureRisk AssessmentsData AnalyticsModel GovernanceKey Risk IndicatorsKey Performance Indicators

Soft Skills

Analytical SkillsProblem-SolvingDecision-MakingCommunicationStakeholder Management

Tools & Technologies

Fraud Technology SolutionsAnalytics ToolsTransaction Monitoring SystemsCase Management Solutions

Industry Keywords

Financial CrimesCompliance MonitoringRegulatory ExaminationElder Financial AbuseIdentity TheftAMLOFACConsumer ComplianceEnterprise Risk Management

About the role

Key responsibilities & impact

Lead and oversee fraud teams across the end-to-end fraud lifecycle, including detection, alert monitoring, investigations, recovery efforts, case closure, quality control, and escalation
Directly manage Fraud Investigators, Detection Analysts, and related 2LoD fraud team roles
Evaluate fraud prevention, detection, investigation, and recovery controls; recommend and implement strategic enhancements
Own and govern 2LoD fraud-related policies and procedures, including Anti-Fraud, Elder Abuse, Identity Theft, investigator, detection, and manager procedures
Establish, maintain, and govern a fraud playbook defining response protocols, governance expectations, escalation points, roles, responsibilities, and operational coordination
Own, monitor, and report fraud Key Risk Indicators and Key Performance Indicators
Oversee fraud metrics, dashboards, reports, and strategic presentations for senior management and governance committees
Oversee Financial Crime Prevention fraud-source issue management, including root cause themes, remediation, tracking, and sustainable control enhancements
Lead enterprise-wide fraud risk assessments, fraud Risk and Control Self-Assessments, and new product/service fraud risk assessments
Oversee fraud models under the FCP Model Governance framework, including change control, validation, performance monitoring, and Model Risk Management engagement
Serve as fraud system owner and administrator, overseeing vendors, system performance, coverage assessments, tuning, optimization, and technology changes
Evaluate, select, and oversee implementation of fraud technology solutions, detection agents, analytics tools, and system enhancements
Perform system coverage assessments for transaction monitoring, case management solutions, and other fraud service providers

Requirements

What you’ll need

8-10 years of experience in fraud risk management, financial crimes, internal bank auditing, compliance monitoring, regulatory examination, or related financial services field
5-7 years of demonstrated experience leading fraud teams across detection, investigations, recovery, quality control, and case closure
2 years of demonstrated experience managing fraud detection system performance, vendor relationships, system tuning, coverage assessments, and implementation/testing of fraud technology solutions
Proven success leading and managing fraud functions and personnel responsible for fraud detection, investigations, recovery, quality control, reporting, and execution of fraud risk management strategies
Strong understanding of fraud risk management functions, including prevention, detection, investigations, recovery, governance, risk assessments, RCSA, issue management, model governance, KRIs/KPIs, and fraud reporting
Strong experience across deposit and payment channels, including checks, wires, ACH, electronic banking, debit cards, identity theft, scams, elder financial abuse/exploitation, and related fraud typologies
Demonstrated ability to manage fraud system performance, vendor relationships, system administration, system tuning, coverage assessments, and evaluation and implementation of fraud technology solutions
Advanced knowledge of fraud trends, emerging typologies, payment innovation, data analytics, fraud technology solutions, and control strategies
Strong understanding of fraud models, risk assessments, control frameworks, and governance processes
Excellent analytical, fact-finding, problem-solving, decision-making, communication, and stakeholder management skills
Ability to present complex fraud findings, trends, risk themes, and strategic recommendations to senior leadership and governance committees
Familiarity with regulatory requirements related to fraud, AML, OFAC, financial crimes, consumer compliance, and enterprise risk management
Demonstrated ability to exercise independent judgment in matters of significance
Experience developing and refining fraud-related policies, procedures, playbooks, governance frameworks, training, and awareness materials
Ability to lead cross-functional collaboration and drive continuous improvement
Extremely detail-oriented, intellectually curious, and able to establish, maintain, and reinforce high standards of quality and accountability
Bachelor's Degree in Business Administration, Finance, Accounting, Criminal Justice, or a related field
An equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree

Benefits

Comp & perks

Hybrid workplace policy
Equal Opportunity Employer
Reasonable accommodations during the hiring process