Senior Regulatory Operations Consultant

City National Bank of Florida

. Conduct unannounced onsite banking-center assessments and monthly transaction quality assurance reviews .

Posted 9/30/2026full-timeCoral Gables • Florida • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting banking-center assessments, evaluating operational controls, and providing risk-based coaching. Proficient in analyzing findings, recommending improvements, and maintaining compliance with regulatory requirements.

Highest-signal resume keywords

Retail Banking ExperienceOperational Risk ManagementRegulatory Compliance KnowledgeAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Bank Operations KnowledgeQuality Assurance ReviewsControl Deficiency IdentificationDocumentation MaintenanceManagement ReportingRisk Trend AnalysisCorrective Action MonitoringPolicy EvaluationTraining RecommendationsEscalation Procedures

Soft Skills

Organizational SkillsCoaching SkillsTime ManagementAttention to DetailCustomer Service Attitude

Industry Keywords

BSA/AML/OFACFraud PreventionOperational LossesCross-Functional CollaborationRisk Assessment

About the role

Key responsibilities & impact

Conduct unannounced onsite banking-center assessments and monthly transaction quality assurance reviews
Evaluate operational controls, documentation, logs, staff knowledge, policies, procedures, regulatory requirements, security protocols, and escalation expectations
Identify and document control deficiencies, policy deviations, operational losses, near-miss events, and emerging risk trends
Analyze recurring findings and process gaps and recommend improvements to controls, procedures, training, documentation, and management reporting
Monitor corrective actions, evaluate remediation evidence, maintain the tracking repository, and escalate overdue or inadequate remediation
Maintain assessment and testing documentation, including sampling registers, workpapers, evidence, findings, conclusions, and review results
Communicate assessment results and provide risk-based coaching or procedural guidance
Prepare management reporting on assessments, transaction reviews, operational losses, findings, trends, and corrective actions
Provide assessment results for line-of-business risk and compliance forums and enterprise risk reporting
Liaise with frontline business units, Operational Risk Management, Compliance, BSA/AML/OFAC, Fraud, and other support functions
Provide operational support and risk-based coaching on new or revised policies, procedures, controls, and regulatory requirements
Promote proactive identification, reporting, escalation, and remediation of operational and regulatory risks
Participate in special projects, process changes, control enhancements, and other assignments

Requirements

What you’ll need

5–7 years of experience in Retail Banking
Working knowledge of bank operations
Excellent organizational, analytical, coaching, time management, and communication skills
Ability to work collaboratively in a cross-functional team environment
Excellent follow-up skills, attention to detail, and a customer service attitude
Bachelor's Degree in Business Administration or related field preferred
An equivalent combination of education and relevant professional experience may be considered in lieu of a degree

Benefits

Comp & perks

Hybrid workplace policy
Reasonable accommodations for applicants participating in the interview process
Equal opportunity employment protections