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Wealth Management Services Specialist
City National Bank of Florida. Partner with Wealth Advisors and Trust Officers on portfolio analysis, account creation and maintenance, and client/prospect meeting preparation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client service within the financial services industry, with strong proficiency in loan and depository systems, Microsoft Office Suite, and compliance standards. Capable of managing client accounts, preparing reports, and ensuring accurate financial transactions while maintaining high levels of customer satisfaction.
Highest-signal resume keywords
Client Service ExperienceWealth And Banking Products KnowledgeProficiency In Loan/Depository SystemsMicrosoft Office Suite ProficiencyAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account Creation And MaintenanceData Input Into Financial Planning ToolsTransaction TrackingKYC Profile MaintenanceFinancial Reporting
Soft Skills
Excellent Verbal And Written CommunicationStrong Interpersonal SkillsCustomer Service SkillsMultitasking AbilityMotivated Self-Starter
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookContact Management Systems
Certifications & Qualifications
High School DiplomaGED Equivalent
Industry Keywords
Financial ServicesClient RetentionCompliance StandardsOperational ActivitiesClient Events And Seminars
About the role
Key responsibilities & impact- Partner with Wealth Advisors and Trust Officers on portfolio analysis, account creation and maintenance, and client/prospect meeting preparation
- Educate clients on account services, statements, online services, and paperless options
- Provide customer service to promote client retention
- Collect documentation and process new accounts, account closures, changes, and service requests
- Input data into financial planning tools and orders into appropriate systems
- Prepare client reports, meeting materials, and senior management reports
- Maintain contact management systems and client account files
- Prepare client correspondence and respond to telephone inquiries
- Coordinate release of information and funds with Trust Officers and Wealth Advisors
- Monitor daily cash balances and ensure prompt payment of bills, remittances, and taxes
- Track transactions, process incoming funds, and set up one-time or recurring payments
- Ensure funds are coded correctly for tax reporting
- Support formal account reviews, audits, compliance, and regulatory standards
- Review and maintain KYC profiles and support KYC renewals
- Maintain marketing materials and assist with client events and seminars
- Assist with onboarding new team members
- Handle operational activities and projects as needed
Requirements
What you’ll need- 2–4 years of client service experience, preferably in the financial service industry
- In-depth knowledge of wealth and banking products
- Highly motivated self-starter
- Proficiency in loan/depository systems
- Proficiency in Microsoft Word, Excel, and Outlook
- Excellent verbal and written communication skills
- Strong attention to detail and proven ability to multitask effectively
- Excellent interpersonal skills, phone manners, and customer service skills
- High School Diploma or GED equivalent required
- An equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree
Benefits
Comp & perks- Equal Opportunity Employer
- Reasonable accommodations for interviews in accordance with applicable law