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CitySwift

Solutions Director

CitySwift

. Lead CitySwift's engagement strategy with transport authorities .

Posted 11/3/2026full-timeRemote • United KingdomLeadWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in public transport planning, network design, and stakeholder engagement, with a strong ability to translate complex transport challenges into strategic solutions. Proven experience in leading authority-focused initiatives and collaborating with product teams to align market strategies.

Highest-signal resume keywords
Public Transport PlanningStakeholder EngagementAuthority Decision-Making ProcessesBusiness Case DevelopmentTransport Policy Understanding

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Network DesignService Performance ManagementData Integration RequirementsProcurement ProcessesFranchising ExpertiseDecarbonisation StrategiesAccessibility StandardsMarket Expansion StrategyValue ArticulationSolution Design
Soft Skills
Excellent CommunicationInfluencing SkillsStakeholder ManagementCommercial Awareness
Industry Keywords
Transport AuthoritiesPublic Sector TransportRegional Transport AgenciesEMEA Market TrendsFunding ProgrammesPolicy DevelopmentsCustomer-Facing SolutionsStrategic Client Engagements

About the role

Key responsibilities & impact
  • Lead CitySwift's engagement strategy with transport authorities
  • Act as a subject matter expert on authority priorities, including network planning, service performance, franchising, procurement, decarbonisation, accessibility and passenger outcomes
  • Partner with Sales and Partner Management on strategic authority opportunities throughout the pre-sales process
  • Lead authority-focused discovery, solution design, value articulation and business case development
  • Build and maintain relationships with senior stakeholders across transport authorities, government bodies and regional transport agencies
  • Serve as the primary authority solution expert throughout intricate sales cycles, procurement workflows and strategic client engagements
  • Lead technical data discovery with prospective authority clients, assessing data sources, quality, integration requirements and readiness
  • Work with Product to reflect authority requirements, market trends and regulatory developments in product strategy and roadmap decisions
  • Identify emerging market opportunities, policy developments, funding programmes and procurement trends across EMEA
  • Support thought leadership activities, industry engagement, conferences and strategic customer events
  • Contribute to market expansion strategy within the authority sector
  • Support Partner Managers with executive stakeholder engagement, strategic reviews and long-term account development
  • Provide specialist authority expertise to Sales, Partner Management and Product teams
  • Drive authority new business acquisition, pipeline conversion, stakeholder engagement and strategic product roadmap priorities

Requirements

What you’ll need
  • Significant experience working with or for transport authorities, public sector transport organisations, or related consultancy environments
  • Strong understanding of public transport planning, network design, service performance management and authority decision-making processes
  • Experience engaging with senior stakeholders within transport authorities, government agencies, or regional transport bodies
  • Strong understanding of public transport policy, procurement, franchising, funding and data environments
  • Ability to translate complex transport challenges into strategic, customer-facing solutions
  • Excellent stakeholder management, communication, and influencing skills
  • Commercial awareness and experience supporting customer-facing discussions and business case development
  • Experience working across international markets
  • Interest in working closely with product teams to shape solutions and market strategy
  • Willingness to travel

Benefits

Comp & perks
  • Salary reviewed as the company grows
  • Career progression opportunities as the company scales and internationalises
  • Comprehensive health and life insurance through Laya Healthcare in Ireland and Aviva in the UK
  • Flexible working with hybrid working as the default in Ireland
  • Core hours of 10am to 4pm
  • Remote options depending on role
  • Work abroad programme of up to 6 weeks
  • 25 days annual leave from day one, increasing by half a day per year of service
  • Company days off
  • Half day before public holidays
  • End of year shutdown
  • Enhanced family leave, including 6 months fully paid maternity leave and 3 weeks paid paternity leave after 18 months’ service
  • Wedding leave
  • Matching pension scheme that increases with service
  • Paid sick leave
  • Bike to work scheme
  • Wellbeing supports
  • Employee referral programme with rewards of up to €4,000 (or equivalent) per referral