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Compliance Program Manager
CivicPlus. Establish, document, and own program management standards for R&D, including work intake, prioritization, status reporting, escalation paths, and change management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program management standards, compliance frameworks, and automation tools to enhance operational efficiency and ensure audit readiness. Capable of driving cross-functional collaboration and maintaining organized documentation in a fast-paced environment.
Highest-signal resume keywords
Program Management StandardsInfoSec Compliance FrameworksAutomation ToolsCross-Functional CoordinationEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementCompliance DocumentationDashboard DevelopmentRisk TrackingChange ManagementAudit CoordinationRegulatory Requirements TranslationProcess ImprovementAI-Assisted WorkflowsSecurity Standards Knowledge
Soft Skills
Organizational SkillsAttention to DetailInfluencing SkillsStakeholder ManagementVerbal Communication
Tools & Technologies
Project Management ToolsCompliance-Tracking ToolsDocumentation ToolsTicketing SystemsDashboards
Certifications & Qualifications
PMPCAPMCSM
Industry Keywords
CJISHIPAAGovRAMPFedRAMPSOC 2PCI-DSSNISTSaaSTechnology OperationsSecurity Compliance
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Establish, document, and own program management standards for R&D, including work intake, prioritization, status reporting, escalation paths, and change management
- Build and maintain a single source of truth for program status using consistent tooling and leadership-ready dashboards
- Drive alignment across R&D teams on shared priorities, dependencies, and ownership
- Facilitate cross-functional working sessions and drive action items to closure
- Introduce automation and AI-assisted workflows for tracking, documentation, evidence collection, and status reporting
- Own the program calendar, including audits, attestations, remediation deadlines, training renewals, and infrastructure and release milestones
- Coordinate compliance program activities for applicable CivicPlus products
- Maintain compliance and program documentation, policies, procedures, evidence, and records in an organized, audit-ready manner
- Track findings, exceptions, risks, and remediation plans; follow up with owners and escalate blockers
- Support audits, third-party assessments, customer security questionnaires, and RFP responses
- Monitor changes to security and compliance requirements and evaluate their impact on CivicPlus products and processes
- Translate regulatory and security standards into actionable technical and operational requirements
- Oversee routine compliance checks, including periodic access reviews and system configuration verification
- Develop and improve repeatable internal processes
- Serve as the central point of contact for internal program coordination
Requirements
What you’ll need- 3+ years of program or project management experience supporting security, compliance, infrastructure, engineering, or technology operations teams, or equivalent education or training
- Demonstrated experience establishing program management standards, processes, and tooling in an environment where none previously existed
- Direct experience with InfoSec and/or regulatory compliance frameworks such as CJIS, HIPAA, GovRAMP/FedRAMP, SOC 2, or PCI-DSS
- Working knowledge of Criminal Justice Information Services (CJIS) requirements
- Familiarity with GovRAMP and FedRAMP preferred; exposure to SOC 2, NIST, or comparable frameworks is a plus
- Experience coordinating work across security and engineering functions such as DevOps, SRE, platform, or infrastructure teams
- Ability to build and maintain trackers, dashboards, and reporting in project management, ticketing, documentation, or compliance-tracking tools
- Experience applying automation or AI-assisted tools to streamline tracking, documentation, and reporting workflows preferred
- Ability to influence, align, and drive accountability across teams without direct authority
- Strong organizational skills and attention to detail
- Ability to manage multiple programs, deadlines, and stakeholders while maintaining accurate, audit-ready records
- Effective written and verbal communication skills
- Ability to translate between technical and non-technical audiences and present status clearly to leadership
- Bachelor's degree preferred, not required; equivalent experience or training will be considered
- PMP, CAPM, CSM, or similar certification preferred
- Familiarity with software products, SaaS environments, or technology organizations preferred
- AI-forward mindset with demonstrated ability to leverage AI tools to improve productivity, decision-making, and work quality
- Applicants must be authorized to work in the US
- CivicPlus is currently unable to provide visa sponsorship for this position now or in the future
Benefits
Comp & perks- Comprehensive health insurance
- Dental insurance
- Vision insurance
- Flexible Time Off
- 401(k) plan